What is MeyaGPT?
Meya is a chatbot platform that allows users to build and launch customer support chatbots with ease. It offers a range of features, including custom coding, integrations, human-bot hybrid capabilities, and a customizable chat UI. With Meya, users can connect any system, script flows, code components, and create their own unique chatbot experiences.
Key Features:
1. Customizable Chat UI: Meya provides an advanced mobile and web chat UI that can be fully customized to match the user's brand identity. This includes support for widgets, modes, and other customizations across Android, iOS, and web platforms.
2. Flexible Development Environment: Users have complete control over their app development process with Meya's in-browser developer console. They can write code using BFML (a simple YAML syntax) or Python 3 with async I/O. The visual flow editor makes it easy to design complex conversation flows while supporting all the features of the chosen programming language.
3. Extensive Integrations: Meya seamlessly integrates with various messaging platforms such as Twilio Flex messages and Salesforce Live Agent chat. It also supports integration with customer support providers for streamlined interactions and natural language understanding tools for interpreting user intent accurately.
Use Cases:
- Customer Support Chatbots: Businesses can use Meya to build AI-powered chatbots that provide instant assistance to customers by answering frequently asked questions or guiding them through troubleshooting processes.
- Lead Generation Bots: Companies looking to capture leads on their website or social media channels can leverage Meya's customizable chat UI to create engaging conversational experiences that collect user information.
- Workflow Automation: By connecting different systems through integrations in Meya's platform, organizations can automate repetitive tasks like data entry or appointment scheduling.
Conclusion:
With its comprehensive set of features like customizable UIs, flexible development environment options (BFML & Python), extensive integrations capability along with excellent support, Meya empowers businesses to build and launch powerful chatbots for customer support, lead generation, and workflow automation. By leveraging the Meya platform, organizations can enhance their customer experience, streamline processes, and improve overall efficiency.





