Needle

In today's fast-paced work environment, finding the information you need, when you need it, is crucial. You know the frustration of sifting through endless emails, documents, and messages just to locate that one crucial piece of data. That's where Needle comes in. Needle is a Knowledge Threading™ platform that connects to your existing data sources, like Google Drive, Gmail, and other productivity tools, and provides instant, AI-powered answers to your questions, directly from your own data.

Key Features

• 🔍 Implement Enterprise-Ready AI Search:Stop manually searching for information. Needle automatically indexes and retrieves information from your connected data sources, allowing you to get the specific answers you need using natural language in seconds. You can reference the sources for your answers.

• 🔗 Connect Your Data in Minutes:No complex setup or coding needed. With just a few clicks, you can easily connect your data and begin searching. You will be amazed at how quickly Needle understands your data.

• 🤖 Build AI-Powered Workflows in Seconds:Automate routine tasks effortlessly. Needle's AI can integrate with your connected tools, enabling you to automate workflows using simple, natural language prompts.

• 🔐 Control Access and Permissions:Manage data access with ease. Needle's straightforward yet powerful access management system ensures that the right people have access to the right information, meeting even the most stringent enterprise requirements.

• 💬 Use Drop-In Chat Widget for Your Website:Improve customer and user engagement. Embed Needle's AI-powered chat widget on your website to instantly answer user questions directly from your content.

• 🛠️ Use Developer-Friendly API for Deeper Integration:Integrate AI-powered search into your applications. Needle's lean and user-friendly API makes it easy for developers to integrate search and knowledge retrieval into existing systems.

Use Cases

1. Streamlined Project Management:Imagine you're managing a complex project with multiple teams and stakeholders. With Needle, you can instantly find project updates, meeting notes, and task assignments simply by asking. For example, you can ask "What is the status of the marketing campaign?" and Needle will pull the relevant information from your project management tools, emails, and documents, providing you with a concise update.

2. Enhanced Customer Support:You are a customer support representative dealing with a high volume of inquiries. Instead of manually searching through FAQs and knowledge bases, you can use Needle to quickly find answers to customer questions. For instance, if a customer asks, "How do I return my item?" you can simply type that question into Needle, and it will instantly retrieve the relevant policy and procedure from your connected data sources.

3. Simplified Onboarding:You're a new employee trying to get up to speed quickly. Instead of spending hours searching for onboarding materials and asking colleagues for help, you can use Needle to find the information you need. For example, you can ask "Where can I find the employee handbook?" and Needle will instantly locate the document in your company's shared drive, saving you valuable time and effort.

Conclusion

Needle is more than just a search tool; it's your AI-powered knowledge companion, designed to make your work life easier and more productive. By eliminating information silos and streamlining access to crucial data, Needle empowers you to spend less time searching and more time doing what you do best. Connect your data to Needle and experience the difference it can make in your daily workflow.

FAQ

Which large language model (LLM) does Needle use?

Needle Pro allows you to use any LLM that fits your requirements. The default free tier comes with OpenAI's gpt-4o-mini, but if you want more free options, the platform's APIs and SDKs let you swap in any LLM.

Is Needle available in my country?

Yes, we offer our services globally. You can use Needle from anywhere.

Where is my data stored?

Our standard servers are located in Europe, Germany. If you require your data to reside in the US or another country, please contact us at support@needle-ai.com.

How do you ensure data security?

Needle is CASA Tier II, GDPR, and CCPA compliant. Our organization is actively working towards achieving SOC 2 Type II compliance. We use the latest security practices and technologies to ensure that your data is safe with us. We encrypt your data at rest and in transit.

I have a gigantic dataset. Can Needle handle it?

Yes, Needle is built with scale in mind. Additionally, if you wish to have dedicated resources, we provide private deployments for your organization and custom SLAs for your use case. Please contact us at support@needle-ai.com.

I have a specific data source; how can I add files from there?

Our team develops native connectors based on customer requirements, and you can always create custom integrations using Needle's SDKs and APIs. Contact support@needle-ai.comto get started.