What is RobinRelay?
For SRE and DevOps teams, recurring alerts are a significant source of wasted time and frustration. RobinRelay is an AI-powered alert assistant that operates directly within your Slack workspace. It acts as your team's collective memory, instantly surfacing past solutions to known issues so you can reduce alert noise and resolve incidents with confidence and speed.
Key Features
🧠 AI-Powered Pattern Recognition RobinRelay uses advanced machine learning to analyze incoming alerts from tools like Datadog and Grafana, instantly recognizing patterns. This means you immediately know if an alert is a novel issue or one your team has successfully solved before, eliminating redundant investigation and guesswork.
💬 Instant Solution Retrieval Stop manually searching through endless Slack channels for that one crucial thread. RobinRelay’s AI intelligently scans your team's entire message history to find the relevant conversations, code snippets, and commands that led to a successful fix. The exact solution is brought directly to you within seconds of the alert.
📝 Actionable AI Summaries Instead of just linking to old, lengthy threads, RobinRelay uses powerful LLMs to analyze past incident discussions and generate a concise, actionable summary. It presents the most likely fix—such as a specific command or a restart sequence—enabling your on-call engineer to take immediate and effective action.
⚡ Native Slack Workflow RobinRelay is built to live where your team already works: inside Slack. There are no new dashboards to learn or external tools to manage. It integrates seamlessly with your existing alert channels in under two minutes, providing immediate value without disrupting your team's focus or workflow.
How RobinRelay Solves Your Problems:
Here are a couple of practical scenarios where RobinRelay provides immediate value:
The 2 AM Critical Alert: A critical
payment-gatewayalert fires in the middle of the night. Instead of scrambling to remember a fix, the on-call engineer immediately sees a message from RobinRelay: "🧠 I've seen this before! This alert has occurred 37 times... Last successful fix: Restart payment-gateway + clear Redis cache." The issue is resolved in minutes, not hours.Empowering a New Team Member: A junior engineer on call encounters an unfamiliar database alert. Instead of escalating and interrupting a senior engineer, they see RobinRelay surface the complete solution thread from two months prior. They can resolve the issue independently, building their confidence and protecting the deep work time of your senior staff.
Unique Advantages
Eliminate Context Switching: Unlike traditional incident management platforms that pull you into another application, RobinRelay delivers all its intelligence directly within your Slack alert channel. Your team stays focused and efficient, resolving issues where the conversation is already happening.
A Living, Automated Knowledge Base: Forget about outdated runbooks and wikis. RobinRelay automatically builds and maintains an incident-resolution knowledge base from your team's real-world conversations. Your documentation is always current because it's generated from the work itself.
Conclusion:
RobinRelay transforms your reactive alert channels into a proactive knowledge base, empowering your team to resolve incidents with greater speed and less stress. By turning your team's collective wisdom into an automated asset, you can finally stop re-solving the same problems.
Explore the private beta to see how RobinRelay can reduce your alert fatigue and streamline your incident response!





