What is Troof?
Troof is the comprehensive, AI-powered platform designed to centralize and optimize your online reputation, customer feedback, and review management. It directly addresses the challenge of fragmented customer data by collecting reviews and feedback in one place, then using advanced AI to instantly surface insights and recommendations. If your business—whether an agency, e-commerce brand, or local service provider—needs to grow 5-star reviews and turn customer voice into measurable business improvement, Troof delivers the clarity and control you require.
Key Features
🌟 Smart Review Collection & Reputation Control
Troof helps you proactively manage your reputation by making it easy for happy customers to leave 5-star reviews while intercepting negative feedback before it impacts your public rating. You can instantly create branded review links and QR codes, and the system automatically routes dissatisfied customers to a private feedback form, allowing you to resolve issues internally and fast. Troof also automatically distributes positive reviews to your priority platforms, ensuring steady growth where it matters most.
📊 Centralized Review and Feedback Synchronization
Bring all your customer data under one roof for unified oversight. Troof allows you to import and automatically sync reviews from major platforms like Google, Trustpilot, Yelp, OpenTable, and more. This centralized management ensures you capture every piece of customer praise and criticism, eliminating the need to monitor multiple dashboards and ensuring no feedback is overlooked.
🧠 Continuous AI Powered Analysis & Insight
Go beyond basic sentiment tracking. Troof’s core strength is its proprietary AI, which is trained on all your collected and imported reviews, surveys, and feedback. This continuous learning enables the AI to spot subtle trends, diagnose the underlying drivers of 5-star reviews, and catch emerging issues instantly. You can engage with the data using the AI Chat Interface, asking complex questions and receiving personalized, actionable insights in seconds, regardless of whether you have 50 or 10,000 responses.
✍️ Automated & On-Brand Review Responses
Maintain professionalism and consistency across all review sites without the manual effort. Troof’s AI instantly generates thoughtful, personalized, and on-brand responses to both positive and negative reviews. This feature strengthens customer relationships, demonstrates responsiveness to new prospects, and ensures every reply is professional. You retain full control, with the ability to edit or approve all suggested AI responses before they are posted live.
Use Cases
| Scenario | Troof Solution | Tangible Outcome |
|---|---|---|
| Protecting Local Reputation | Use smart review links and QR codes to encourage feedback. The system automatically routes negative responses privately. | You proactively address customer dissatisfaction, preventing bad reviews from going public and maintaining a high local rating, thereby attracting more walk-in traffic. |
| Improving Product Offerings | Utilize pre-built templates for NPS, CSAT, or feature request surveys. The AI instantly analyzes form responses at scale. | You immediately understand customer wants and pain points, allowing you to prioritize product updates and service improvements based on hard data, leading to higher customer retention. |
| Scaling Agency Services | Agencies can white-label the Troof platform and manage reputation for multiple clients from a single centralized dashboard. | You offer a comprehensive, data-driven reputation management service, generating recurring revenue and demonstrating clear ROI to clients through measurable review growth and sentiment tracking. |
Unique Advantages
Troof moves beyond simple review monitoring; it is an integrated intelligence engine designed for active growth and control.
All-in-One AI Platform: Troof consolidates review collection, feedback forms, and deep AI analysis, effectively replacing multiple standalone tools. This consolidation simplifies workflows and ensures data cohesion. (As verified by a customer testimonial: "Troof replaced three tools—and gave us insights we never had before.")
Automated Reputation Control: Unlike systems that only collect data, Troof actively manages your reputation by automatically routing negative feedback privately (intercepting public damage) and distributing positive reviews to the platforms you choose to grow.
Data-Driven Results: Troof’s actionable insights are proven to drive tangible business improvements. One user reported doubling positive reviews in 60 days and cutting refund requests by 20% by acting on Troof’s AI-generated recommendations.
Adaptive Intelligence: The AI continually learns and evolves with every new piece of feedback, building a unique, tailored understanding of your specific business and customer base, leading to increasingly precise and personalized recommendations over time.
Conclusion
Troof empowers your business to not only manage its online reputation but to actively leverage customer voice as a powerful engine for improvement and growth. By centralizing feedback, automating reputation control, and providing instant, actionable AI insights, Troof ensures you are always making data-driven decisions that strengthen customer relationships and boost your bottom line.
Get started with Troof completely free today, no credit card required, and discover the true power of your customer feedback.
More information on Troof
Launched
2024-08
Pricing Model
Freemium
Starting Price
$29 /month
Global Rank
5247059
Follow
Month Visit
<5k
Tech used
Top 5 Countries
64.91%
35.09%
United Kingdom
United States
Traffic Sources
4.27%
1.06%
0.17%
10.7%
32.71%
50.14%
social
paidReferrals
mail
referrals
search
direct
Source: Similarweb (Nov 1, 2025)
Troof was manually vetted by our editorial team and was first featured on 2025-10-31.
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