What is Typedesk?
typedesk is a versatile canned responses app that can be used across various industries and professions. It offers keyboard automation to increase efficiency and improve customer support, sales, marketing, administration, accounting, and legal processes.
Key Features:
1. Customer Support & CSM: typedesk helps increase customer satisfaction by allowing users to reply quickly with pre-written responses. These responses can be shared with the team for consistent messaging and better onboarding of customers.
2. Sales: The app enables sales professionals to spend more time selling by providing better cold email templates and organizing email responses effectively. It also allows easy sending of booking links and quotes.
3. Marketing Agencies & Consultants: With typedesk, marketing agencies and consultants can focus on their clients by sending questions and briefs quickly using pre-defined templates. They can create follow-up emails easily and share them with everyone on their team for streamlined communication.
Use Cases:
- A customer support representative can use typedesk to respond promptly to customer queries by selecting relevant canned responses from the app's library.
- A salesperson can utilize the app's cold email templates to send personalized messages in bulk, saving time while maintaining a professional approach.
- An accountant or bookkeeper can customize payroll emails quickly using typedesk's predefined response options, ensuring accuracy in communication.
Overall, typedesk is an efficient tool that enhances productivity across various industries such as customer support, sales, marketing agencies/consultants, administration/accounting/legal professionals. By automating repetitive tasks through its canned response feature set within an intuitive interface accessible everywhere via keyboard shortcuts or web browser extensions - it streamlines workflows while improving consistency in communications.
More information on Typedesk
Launched
2007-2
Pricing Model
Free Trial
Starting Price
Global Rank
1587203
Follow
Month Visit
17.1K
Tech used
Google Tag Manager,Cloudflare CDN,Imgix,JSDelivr,unpkg,Gzip,JSON Schema,OpenGraph
Top 5 Countries
21.16%
16.16%
10.3%
6.64%
5.71%
United States
Vietnam
India
Germany
Mexico
Traffic Sources
5.21%
0.93%
0.15%
9.82%
43.77%
39.55%
social
paidReferrals
mail
referrals
search
direct
Source: Similarweb (Sep 24, 2025)
Typedesk was manually vetted by our editorial team and was first featured on 2023-11-28.
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