Knowledge base VS Help.center

让我们通过对比Knowledge base和Help.center的优缺点,找出哪一款更适合您的需求。这份软件对比基于真实用户评测,比较了两款产品的价格、功能、支持服务、易用性和用户评价,帮助您在Knowledge base和Help.center中作出明智选择,选择最符合企业需求的那一款。

Knowledge base

Knowledge base
为客户提供闪电般快速的支持和轻松的自助服务,知识库软件助您一臂之力。同时赋能您的客户和支持团队。

Help.center

Help.center
帮助中心:利用 AI 驱动的知识库和聊天功能,提供快速的客户支持。自动解答问题,减轻工作负担。免费试用!

Knowledge base

Launched 1997-6
Pricing Model Paid
Starting Price $ 49 /mo
Tech used Google Tag Manager,Netlify,Gzip,JSON Schema,OpenGraph,HSTS
Tag Knowledge Search,Knowledge Base,Customer Service

Help.center

Launched 2015-07
Pricing Model Freemium
Starting Price $19 per seat / month
Tech used Webflow,Amazon AWS CloudFront,Cloudflare CDN,Google Fonts,jQuery,HTTP/3,OpenGraph
Tag Knowledge Search,Knowledge Management,Customer Service

Knowledge base Rank/Visit

Global Rank 778557
Country United States
Month Visit 41916

Top 5 Countries

19.73%
11.44%
5.77%
5.53%
5.31%
United States India Philippines South Africa Brazil

Traffic Sources

4.75%
0.91%
0.12%
16.44%
44.2%
33.23%
social paidReferrals mail referrals search direct

Help.center Rank/Visit

Global Rank 445947
Country Brazil
Month Visit 73314

Top 5 Countries

15.67%
15.38%
11.94%
9.89%
5.21%
Brazil United States South Africa India Germany

Traffic Sources

5.11%
0.85%
0.11%
14.31%
34.76%
44.68%
social paidReferrals mail referrals search direct

Estimated traffic data from Similarweb

What are some alternatives?

When comparing Knowledge base and Help.center, you can also consider the following products

ProProfs - 使用 ProProfs 打造 AI 赋能的知识库与帮助中心。减少支持工单,提供全天候自助服务,并集中管理内部文档。

Question Base - Question Base 帮助面向客户的团队通过在 Slack 中即时获取经过验证的答案来关闭更多交易并支持更多工单。由人工智能提供支持。

SimpleBase - 使用 SimpleBase 简化知识管理 - 一款能够创建、发布和与全球客户建立连接的人工智能软件。立即试用!

Knowmax - 借助 Knowmax 随时随地获取准确的知识,让您的知识发挥作用。立即获取演示!

HelpLook - 使用 HelpLook,快速搭建一套免费的帮助台与知识库系统。借助 AI 强大能力,为用户提供即时解答,有效减少支持工单,并大幅提升自助服务效率。

More Alternatives