Knowledge base Alternatives

Knowledge base is a superb AI tool in the Customer Support field.However, there are many other excellent options in the market. To help you find the solution that best fits your needs, we have carefully selected over 30 alternatives for you. Among these choices, ProProfs,Question Base and SimpleBase are the most commonly considered alternatives by users.

When choosing an Knowledge base alternative, please pay special attention to their pricing, user experience, features, and support services. Each software has its unique strengths, so it's worth your time to compare them carefully according to your specific needs. Start exploring these alternatives now and find the software solution that's perfect for you.

Pricing:
  • Paid
  • $ 49 /mo
More about Knowledge base

Best Knowledge base Alternatives in 2025

  1. ProProfs

    Build an AI-powered knowledge base & help center with ProProfs. Reduce support tickets, offer 24/7 self-service & centralize internal docs.

    6

  2. Question Base

    Question Base helps customer-facing teams close more deals and support tickets by accessing instant verified answers to their questions in Slack. Powered by AI.

    4

  3. SimpleBase

    Simplify knowledge management with SimpleBase - an AI-powered software that creates, publishes, and connects with customers worldwide. Try it today!

    6

  4. Knowmax

    Knowmax: AI knowledge platform for CX. Empower agents with instant, accurate answers & interactive guides for flawless customer service.

    6

  5. HelpLook

    Get a free help desk & knowledge base system fast with HelpLook. Offer AI-powered instant answers to users, reduce support tickets, and boost self-service.

    4

  6. Help.center

    Help.center: AI-powered knowledge base & chat for fast customer support. Automate answers, reduce workload. Free trial!

    6

  7. Answer HQ

    Answer HQ: AI customer service for instant answers 24/7. Reduce support tickets & boost customer happiness. Learn more!

    4

  8. Siedesk

    Siedesk simplifies knowledge management, creating internal/external bases and FAQ pages. Enhance support, training, and documentation with Siedesk.

    2

  9. MaxKB

    MaxKB is a powerful knowledge base question and answer system based on the LLM language model. It offers seamless integration and supports multiple models for an enhanced interactive experience.

    1

  10. Desk.Help

    Get 24/7 AI customer support in minutes. Desk.Help scans your site to create an AI Help Center & Chatbot instantly. Save time & automate answers.

    2

  11. ChatWiki

    ChatWiki is an open - source knowledge base AI Q&A system. Built on LLM and RAG, it offers data preprocessing, one - click model integration, and a user - friendly interface. Ideal for enterprises to quickly build custom AI Q&A systems.

    4

  12. Contentbase

    Automate your business blog with Contentbase. Our AI agent handles SEO research, writing, & publishing daily to drive traffic & growth.

    2

  13. Aisk

    Aisk: 24/7 AI website support. Automate FAQs, cut tickets, GDPR privacy. Launch in minutes, delight your customers!

    2

  14. HelpDocs

    HelpDocs powers AI-ready knowledge bases for modern support. Deliver instant, accurate answers from your verified content & empower customer self-service.

    9

  15. Document360

    Document360: AI-powered knowledge base for instant answers & fast content creation. Unify docs for customers & teams. Boost self-service & efficiency.

    9

  16. Ask AI

    Ask-AI is an innovative AI platform. Unify knowledge, automate tasks, enhance security. Empowers support, sales, and customer success teams. Streamline operations and boost productivity.

    2

  17. Bloomfire

    Stop wasting time searching. Bloomfire's AI platform unifies team knowledge, making it easy to find answers & share expertise instantly.

    7

  18. Aha!

    Aha! Notebooks — the new way to create beautiful documents and whiteboards. Use note-taking functionality to document product information.

    11

  19. Featurebase

    Featurebase: Unify SaaS feedback, support, & docs with AI. Prioritize features by revenue, scale support, and build products your users truly love.

    11

  20. PandaWiki

    PandaWiki: AI-driven, open-source knowledge base. Build intelligent docs, FAQs & wikis faster. Find answers instantly with AI search & Q&A.

    0

  21. HelpKite

    HelpKite: 24/7 AI customer support & LiveChat. Automate queries, ensure human help, and convert conversations into leads. Deploy in minutes.

    0

  22. WeKnora

    WeKnora: Unlock secure, accurate insights from your private documents. Build a powerful AI knowledge base with full control. Open-source RAG.

    0

  23. Inkeep

    Inkeep makes it super easy to turn your docs and other content into a copilot for your product. Use Inkeep as a search bar, "Ask AI" chat button, or Slack/Discord bots for your community or support team.

    6

  24. Knowledge

    Knowledge: Unlock high-value leads with person-level intent data & deep insights. Connect with prospects actively researching solutions & boost sales.

    4

  25. Tettra

    Tettra is an AI-powered knowledge base and knowledge management software. Curate company information and get instant answers to your team's repetitive questions.

    7

  26. HelpHub

    HelpHub is an affordable hosted knowledge base that looks great and just works right out of the box.

    2

  27. My AskAI

    Deflect up to 75% of customer support requests with My AskAI. Train your AI agent on your data for instant, accurate answers 24/7.

    7

  28. Kipwise

    Kipwise is a lightweight company wiki tool. It streamlines knowledge sharing with AI - powered suggestions, Slack auto - answering, unified search, and real - time collaboration. Integrates with popular tools. Boost your team's productivity!

    7

  29. ChatQube

    ChatQube: Your 24/7 AI chatbot for instant customer support. Automate queries using your knowledge base, boost CSAT & cut costs by 60%.

    0

  30. Chatbase

    Just upload a pdf and get a link to a GPT based chatbot that can answer any question on it.

    11

Related comparisons

Knowledge base VS ProProfs
Knowledge base VS Question Base
Knowledge base VS SimpleBase
Knowledge base VS Knowmax