Fini

Fini is an AI-powered software that functions as a tireless customer support agent, providing instant answers to customer questions 24/7. It integrates with popular platforms like Intercom, Search, Slack, and Discord, and requires no coding. Fini uses AI to help growth teams identify reasons for churn and deliver personalized experiences to retain customers. Trusted by over 100 data-driven tech companies, Fini has proven to improve user retention and deliver a human-like experience.

Key Features:

1. ChatGPT for customer support: Fini is a powerful, self-serve, and interactive chat that is trained on your knowledge base. It engages and retains more users by providing instant answers to customer questions without the need for integration or coding.

2. Deliver a human-like experience: Fini AI allows you to configure every detail of your personalized agent, including tone, character, and the questions it should answer. You can align the tone and character with your business ethos, ensuring a friendly, professional, fun, or witty interaction with customers.

3. Multi-channel approach: Fini can be deployed on various platforms, including Intercom, Slack, and Discord, allowing you to connect with your customers wherever they are. This flexibility ensures that customers can access the AI agent seamlessly.

Fini is a trusted AI tool used by over 100 data-driven tech companies worldwide. With its ability to provide instant answers, deliver a human-like experience, and offer a multi-channel approach, Fini has proven to be a gamechanger in improving user retention and customer satisfaction. By utilizing Fini, companies like Lancey have achieved significant results in increasing conversion and retention rates.