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Drift’s Conversation Cloud helps businesses connect with customers in the moments that matter most — using chat, email, video, and more.0
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What is Drift?

Drift is an AI-powered tool that helps businesses convert website visitors into customers through personalized experiences and conversations. It offers features like AI-powered chatbots, hyper-targeted website experiences, and conversational landing pages to engage with visitors in real-time.

Key Features:

1. Convert More High-Volume Traffic: Drift uses AI-powered chatbots to identify visitor intent and deliver personalized experiences that qualify them down the sales funnel. It also provides conversational landing pages for real-time conversations with visitors.

2. Increase Target Account Pipeline: With features like Prospector and integrations, Drift helps businesses distinguish customers from prospects, identify growth opportunities, and deliver relevant experiences to drive expansion pipeline.

3. Increase Productivity Per Rep: Drift's new features include Engage, which uses machine learning to understand visitor behavior and fire playbooks with higher conversions; Site Concierge for a centralized widget to book meetings and start conversations; and Bionic Chatbots for automatically built custom playbooks.

Use Cases:

1. E-commerce Conversion Boost: By using Drift's AI-powered chatbots on their e-commerce website, a business can engage with high-volume traffic more effectively by understanding visitor intent in real-time and delivering personalized recommendations or support.

2. Account-Based Marketing Success: With Drift's targeting capabilities like Prospector and integrations for a 360-degree view of customers, businesses can identify growth opportunities within target accounts, provide tailored experiences throughout the customer journey, and increase pipeline generation.

3. Sales Team Efficiency Improvement: By leveraging Drift's new features like Engage (with higher conversion rates) and Site Concierge (for streamlined engagement), sales teams can improve productivity per representative by automating repetitive tasks while still providing personalized interactions.


Drift is an innovative AI tool that empowers businesses to convert website visitors into customers through personalized conversations at scale. Its advanced features such as AI-powered chatbots, hyper-targeted experiences, and conversational landing pages enable businesses to engage with visitors effectively, increase pipeline generation, and improve sales team efficiency. With real insights and proven results, Drift offers a powerful solution for driving growth and enhancing customer experiences.

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More information on Drift

Pricing Model
Starting Price
Global Rank
United States
Month Visit
Tech used

Top 5 Countries

United States United Kingdom Italy Germany Ireland

Traffic Sources

Direct Search Referrals Mail Social
Updated Date: 2024-01-27
Drift was manually vetted by our editorial team and was first featured on September 4th 2024.
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