Kodif

Kodif is a low-code CX platform that empowers non-technical teams to build customer experience flows, automate customer support with AI capabilities, and optimize customer service processes.

Key Features:

Low-Code CX Platform: Enables non-technical teams to build powerful customer experience flows without coding.

AI-Powered Automation: Leverages GPT-4 and ChatGPT AI capabilities for customer support automation.

AI Agent Assistant: Provides an AI-powered assistant to support agents in delivering consistent and error-free customer service.

Guided Workflows: Offers guided workflows to help agents prioritize and resolve customer issues efficiently.

Self-Service Options: Enables customers to access self-service options for quicker issue resolution.

Specific Use Cases: Supports specific use cases such as Refund, WISMO, Proactive Outreach, Subscription Management, and Risk & Fraud Prevention.

Data Security: Implements stringent data security measures, including HIPAA compliance and AICPA SOC certification.

Case Studies: Provides real-world case studies showcasing successful implementations with various companies.

Demo and Contact Options: Offers the ability to book a demo and provides contact information for further inquiries.