What is Layup?
Effectively onboarding users and driving feature adoption is critical, but it often demands significant time from your team through calls, emails, and support tickets. Layup solves this by providing an intelligent AI-powered cursor that guides users step-by-step, right inside your live product. It's designed for teams who want to accelerate user proficiency and reduce support load, all with minimal engineering effort.
Key Features
🤖 Autonomous Product Indexing Layup's AI agent automatically learns and indexes every workflow in your product without requiring any manual tagging from your engineers. This means your guides are always up-to-date as your product evolves, ensuring accurate guidance with zero maintenance overhead.
🧭 Interactive Onboarding & Feature Tours Accelerate your users' "aha!" moment with guided, interactive onboarding flows. When you launch a new feature, use Layup to create targeted announcements that don't just tell users what's new—they visually show them how to use it, directly increasing adoption and return on your development investment.
💬 Real-Time, Contextual Guidance When users have a question, Layup deploys its second cursor to provide immediate, step-by-step visual answers. By integrating with your existing documentation, it can answer a wide range of queries, deflecting support tickets and empowering users to find solutions on their own.
🚀 Effortless Deployment & Customization Get Layup live in your product in under five minutes by simply adding a single line of code. You can fully customize the agent's appearance—from colors and corner radius to icons—to ensure the guidance experience perfectly matches your brand identity.
How Layup Solves Your Problems:
Onboarding New Users: A new user signs up and is immediately greeted by the Layup onboarding widget. Instead of facing a blank slate, they are guided through the essential first steps, like creating their first project or inviting a teammate. They achieve an early win and understand your product's value in minutes, not days.
Driving Feature Adoption: You just launched a powerful new reporting feature. Layup can trigger a targeted announcement for power users, where its AI cursor physically moves on their screen to demonstrate how to build and export their first report. This turns a passive update into active, measurable engagement.
Reducing Support Overhead: Your support team constantly answers the same "How do I...?" questions. With Layup, when a user is stuck trying to change their password or configure a complex setting, the AI agent can take over and show them exactly where to click, resolving the issue before a support ticket is ever created.
Conclusion:
Layup provides a smarter, more efficient way to onboard, guide, and support your users directly within your application. By replacing static tooltips and lengthy support calls with an interactive AI guide, you can accelerate user success and free your team to focus on building a better product.
