What is Resolution bot?
Reso is your AI-powered customer support companion, designed to simplify support management for busy founders and businesses. With its intuitive setup, Reso autonomously answers queries, resolves issues, and escalates complex cases, enabling businesses to scale support without the cost or hassle of a human team. Reso's advanced monitoring ensures you never miss critical follow-ups, maintaining customer satisfaction while you focus on growth.
Key Features:
Seamless Integration & Training: Reso easily integrates and learns from your existing data, including site copy, documentation, and past customer interactions, becoming an expert on your products.
24/7 Customer Assistance: The AI offers round-the-clock support, managing queries, troubleshooting technical problems, and gathering user feedback without downtime.
Intelligent Case Management: Reso identifies and flags advanced issues needing human attention, seamlessly routing them while maintaining full case history.
Priority Monitoring: With timely updates and alerts, you stay informed on support activity, ensuring no customer query is overlooked and urgent matters are promptly addressed.
Proactive Follow-Ups: Post-issue resolution, Reso ensures all clients receive updates, maintaining clear communication and a positive user experience.
Use Cases:
A startup founder effortlessly scales support, addressing user inquiries around the clock without expanding their team.
An e-commerce store enhances customer satisfaction with immediate issue resolution and reduces support staff workload.
A software developer uses Reso to gather feature requests and user feedback, improving product development without direct involvement.
Conclusion:
Reso liberates you from the time-consuming demands of customer support. By harnessing AI's efficiency and resourcefulness, Reso enables founders to focus on innovation and strategic growth, revolutionizing the support landscape with intelligent, always-on assistance.
FAQs:
How does Reso handle complex or advanced cases?
Reso intelligently identifies and flags complex cases, ensuring they are routed to human support for resolution while maintaining full case history for continuity.
Can Reso integrate with specific platforms like Notion, Slack, or Github?
Yes, Reso can be tailored to support various products and systems, offering specialized assistance based on each platform's unique features and user needs.
Is setting up Reso complicated?
Reso is designed for ease of setup, allowing for quick training on your data, whether from site copy, documentation, or historical customer interactions, ensuring a smooth integration process.





