Freshworks Customer Service Suite VS AI Chatbot Support

Let’s have a side-by-side comparison of Freshworks Customer Service Suite vs AI Chatbot Support to find out which one is better. This software comparison between Freshworks Customer Service Suite and AI Chatbot Support is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshworks Customer Service Suite or AI Chatbot Support fits your business.

Freshworks Customer Service Suite

Freshworks Customer Service Suite
Easy-to-use omnichannel customer service software for conversational support and ticketing, supercharged with generative AI.

AI Chatbot Support

AI Chatbot Support
AI Chatbot for your website and your businesses messaging platforms on one dash using automous AI and Customer Support agents.

Freshworks Customer Service Suite

Launched 1998-2
Pricing Model Paid
Starting Price
Tech used AWIN,Facebook,Google Analytics,Google Tag Manager,Linkedin Insight Tag,OneTrust,Optimizely,Sizmek
Tag Customer Service,Customer Engagement

AI Chatbot Support

Launched 2023-09
Pricing Model Freemium
Starting Price $ 15 /month
Tech used Google Analytics,Google Tag Manager,Microsoft Clarity,Cloudflare CDN,WordPress,Font Awesome,Google Fonts,Bootstrap,jQuery,Gzip,HTTP/3,JSON Schema,OpenGraph,RSS,Webpack
Tag Customer Engagement,Social Media Post Generators

Freshworks Customer Service Suite Rank/Visit

Global Rank 38645
Country United States
Month Visit 1580776

Top 5 Countries

24.9%
12.46%
9.51%
2.67%
2.48%
United States India United Kingdom Germany Canada

Traffic Sources

0.93%
1.02%
0.08%
17.42%
35.44%
45.11%
social paidReferrals mail referrals search direct

AI Chatbot Support Rank/Visit

Global Rank 0
Country Japan
Month Visit 56

Top 5 Countries

100%
Japan

Traffic Sources

3.63%
1.5%
0.2%
13.8%
47.67%
32.81%
social paidReferrals mail referrals search direct

Estimated traffic data from Similarweb

What are some alternatives?

When comparing Freshworks Customer Service Suite and AI Chatbot Support, you can also consider the following products

Freshsales - Empower your sales team with Freshsales' AI-powered CRM software. Drive productivity, close deals faster, and increase revenue. Try it free today!

Front - Front is the customer operations platform that combines the best of AI and human support, so you can treat every customer like a VIP.

Kustomer - With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

Sentify - Sentify enhances customer support by automating routine tasks and delivering data-driven insights to improve team performance and efficiency.

CoSupport AI - CoSupport AI transforms customer support. Autonomous agent, agent assistance, BI insights. Multilingual, secure. Customizable. Ideal for businesses.

More Alternatives