Freshworks Customer Service Suite VS Crisp

Let’s have a side-by-side comparison of Freshworks Customer Service Suite vs Crisp to find out which one is better. This software comparison between Freshworks Customer Service Suite and Crisp is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshworks Customer Service Suite or Crisp fits your business.

Freshworks Customer Service Suite

Freshworks Customer Service Suite
Easy-to-use omnichannel customer service software for conversational support and ticketing, supercharged with generative AI.

Crisp

Crisp
Improve customer service efficiency with MagicReply, an AI assistant that provides personalized, multilingual support across multiple channels. Join now!

Freshworks Customer Service Suite

Launched 1998-2
Pricing Model Paid
Starting Price
Tech used AWIN,Facebook,Google Analytics,Google Tag Manager,Linkedin Insight Tag,OneTrust,Optimizely,Sizmek
Tag Customer Service,Customer Engagement

Crisp

Launched 2017-06
Pricing Model Freemium
Starting Price $95 per month
Tech used Google Tag Manager,LinkedIn Insights,Plausible Analytics,Cloudflare CDN,HTTP/3,JSON Schema,OpenGraph,HSTS,Apple App Banner
Tag Customer Service

Freshworks Customer Service Suite Rank/Visit

Global Rank 38645
Country United States
Month Visit 1580776

Top 5 Countries

24.9%
12.46%
9.51%
2.67%
2.48%
United States India United Kingdom Germany Canada

Traffic Sources

0.93%
1.02%
0.08%
17.42%
35.44%
45.11%
social paidReferrals mail referrals search direct

Crisp Rank/Visit

Global Rank 35484
Country France
Month Visit 1243598

Top 5 Countries

17.36%
10.7%
9.11%
6.49%
4.8%
France United States United Kingdom Norway China

Traffic Sources

0.8%
0.37%
0.07%
6.28%
21.87%
70.61%
social paidReferrals mail referrals search direct

Estimated traffic data from Similarweb

What are some alternatives?

When comparing Freshworks Customer Service Suite and Crisp, you can also consider the following products

Freshsales - Empower your sales team with Freshsales' AI-powered CRM software. Drive productivity, close deals faster, and increase revenue. Try it free today!

Front - Front is the customer operations platform that combines the best of AI and human support, so you can treat every customer like a VIP.

Kustomer - With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

Sentify - Sentify enhances customer support by automating routine tasks and delivering data-driven insights to improve team performance and efficiency.

CoSupport AI - CoSupport AI transforms customer support. Autonomous agent, agent assistance, BI insights. Multilingual, secure. Customizable. Ideal for businesses.

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