Genesys VS Genesy AI

Let’s have a side-by-side comparison of Genesys vs Genesy AI to find out which one is better. This software comparison between Genesys and Genesy AI is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Genesys or Genesy AI fits your business.

Genesys

Genesys
Learn More | Visit Site
Elevate CX with Genesys Cloud Agentic AI. AI Studio & Guides drive growth, loyalty, and productivity—seamless, scalable, and AI-powered across every channel. Trusted by leaders.

Genesy AI

Genesy AI
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Instantly aggregate real-time B2B data from 30+ sources and enrichment tools, and scale personalised outreach using our AI sales agent.

Genesys

Launched 1997-07
Pricing Model Paid
Starting Price
Tech used Google Analytics,Amazon AWS CloudFront,Cloudflare CDN,WordPress,Google Cloud Platform,HTTP/3,JSON Schema,OpenGraph,HSTS
Tag Customer Service,Customer Engagement,Contact Management

Genesy AI

Launched 2023-05
Pricing Model Contact for Pricing
Starting Price
Tech used Umami,Amazon AWS CloudFront,Astro,Gzip,JSON Schema,OpenGraph,Progressive Web App,HSTS,Amazon AWS S3
Tag Data Enrichment,Lead Management,Sales Extension

Genesys Rank/Visit

Global Rank 100906
Country United States
Month Visit 466761

Top 5 Countries

29.42%
10.58%
6.84%
6.06%
5.42%
United States Japan Czech Republic Australia India

Traffic Sources

1.61%
1.12%
0.1%
8.43%
47.61%
41.12%
social paidReferrals mail referrals search direct

Genesy AI Rank/Visit

Global Rank 309549
Country Spain
Month Visit 62416

Top 5 Countries

57.11%
17.41%
8.09%
4.86%
1.69%
Spain Argentina Italy United States United Kingdom

Traffic Sources

1.71%
0.85%
0.25%
6.61%
38.35%
51.79%
social paidReferrals mail referrals search direct

Estimated traffic data from Similarweb

What are some alternatives?

When comparing Genesys and Genesy AI, you can also consider the following products

CX Genie - CX Genie is your Virtual Agent that merges AI & Your Support Team to deliver faster

Cognigy.AI - Cognigy AI Agents use generative AI to transform enterprise customer service. Deliver fast, personalized support across voice, chat, and web channels.

GenieTalk.ai - Revolutionize your Contact Center! Automate operations, increase revenue, & save agents time with Gen Voice AI, the #1 CCAI solution for B2B & Database companies. Make 10x more dials & have real conversations.

DigitalGenius - Unlock fully automated ecommerce customer service. DigitalGenius AI resolves queries, performs actions & boosts CSAT. Deep integrations, built for ecommerce.

VoiceGenie - Automate sales & support 24/7 with VoiceGenie AI voice agents. Engage leads & customers empathetically, boosting conversions.

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