What is Inkeep?
Inkeep revolutionizes AI-driven self-help experiences by integrating your unique documentation, forums, blogs, and more, into a smart, trustworthy AI copilot. Equipped with advanced search and retrieval algorithms, it delivers accurate answers to complex user questions, deflects common queries, and redirects users to support channels or generates tickets for novel issues. Enhance your self-help with seamless integration capabilities and actionable insights for content and product improvements.
Key Features
Smart Integration and Customization: Gather your content from diverse sources like docs, blogs, forums, and support tickets to create a robust knowledge base. Customize the AI's user-facing appearance and experience to match your brand.
Robust Search and Retrieval: Leverage neural search, semantic understanding, and keyword matching to pinpoint relevant information, reducing error-prone information gaps.
Grounded-Q&A: AI answers give citations and admit uncertainties, minimizing hallucinations and leading to greater user trust and engagement.
Insights and Optimization: Gain insights on user queries, support overflow, and content gaps to refine your self-help experiences.
Security and Scalability: SOC 2 Type 1 compliance ensures your data is secure, allowing you to scale worry-free with high-availability, geo-distributed services.
Use Cases
A tech company uses Inkeep alongside their help center to resolve common user tutorials and setup issues, reducing ticket volume by 40%.
An e-commerce site adds Inkeep to their FAQ page for a more interactive customer support experience, increasing user satisfaction.
A software startup implements Inkeep in their internal documentation, enabling employees to find resources quickly and efficiently, streamlining onboarding and project execution.
Conclusion
Inkeep transforms your content into a seamless, AI-driven self-help platform, empowering users with answers they can trust. Start leveraging the true potential of AI in your support today to elevate engagement and efficiency.
FAQs
How does Inkeep prevent AI hallucinations?Inkeep employs a grounded-Q&A system that provides citations, stays on topic, and undergoes continuous evaluation to minimize hallucinations. This ensures high-quality, reliable answers for user queries.
Can Inkeep be integrated with my existing support systems?Yes, Inkeep offers integration with support systems like Zendesk or Slack, enhancing your existing support workflow with AI-driven insights and answers.
What kind of content can Inkeep process?Inkeep processes a wide range of content including documentation, blogs, support tickets, GitHub, Slack, and Discord channels, ensuring a comprehensive knowledge base for users.
More information on Inkeep
Launched
2006-05
Pricing Model
Paid
Starting Price
$200/mo
Global Rank
759907
Follow
Month Visit
39.9K
Tech used
Next.js,Vercel,Gzip,OpenGraph,Webpack,HSTS
Top 5 Countries
31.84%
17.4%
10.4%
9.13%
8.92%
United States
Nigeria
India
Brazil
Vietnam
Traffic Sources
5.95%
0.92%
0.17%
9.41%
35.09%
48.13%
social
paidReferrals
mail
referrals
search
direct
Source: Similarweb (Sep 24, 2025)
Inkeep was manually vetted by our editorial team and was first featured on 2024-08-09.
Related Searches
Inkeep Alternatives
Load more Alternatives-
-
Help.center: AI-powered knowledge base & chat for fast customer support. Automate answers, reduce workload. Free trial!
-
-
-
