What is Inncivio?
Are you finding it challenging to turn your fintech platform's passive users into active, revenue-generating customers? Many users hesitate or drop off due to complex interfaces or uncertainty about financial decisions. inncivio provides the solution: an intelligent, in-app guidance layer designed specifically for fintech platforms like yours. We help you deliver personalized, real-time insights right within your application, transforming user uncertainty into confident action and boosting your revenue per user.
inncivio isn't just another onboarding checklist; it's a dynamic system focused on continuous engagement and driving high-value actions throughout the user journey. By understanding user behavior and your platform's unique structure, our AI delivers timely nudges and micro-education exactly when and where they're needed most.
Key Features You'll Value
🤖 Activate AI-Powered Guidance: Delivers personalized tooltips and popups based on real-time user behavior and your platform's specific layout. This means users get relevant help exactly when they pause or seem unsure, directly addressing points of friction.
📈 Define & Track Growth Goals: You select the key performance indicators that matter most – whether it's increasing trade frequency, boosting deposit amounts, accelerating onboarding completion, or reducing churn. inncivio's AI then tailors its guidance strategies to achieve these specific objectives.
💡 Train On Your Platform Data: Seamlessly integrates with your existing knowledge base, including FAQs, standard operating procedures, support documents, and even learns from your platform's UI structure. This ensures all guidance is hyper-relevant, context-aware, and maintains your brand's voice.
⚙️ Integrate with One Line of Code: Implementation is refreshingly simple. Adding inncivio to your web application requires just a single line of code, similar to adding a tag in Google Tag Manager. There's no complex backend integration or heavy lifting required from your engineering team.
🧠 Optimize Automatically with AI: Forget manual A/B testing of tooltips. inncivio continuously learns from user interactions, automatically refining its guidance interventions to maximize engagement rates (clients see +95% tooltip interaction) and conversions towards your goals.
🔒 Ensure Security & Compliance: Built with fintech-level security at its core. inncivio is GDPR-compliant and fully encrypted. Crucially, all processing happens in the user's browser, meaning no sensitive user data ever leaves your platform infrastructure.
How inncivio Drives Results in Practice
Simplifying Trading Platforms: A user on your trading platform hesitates before placing a complex order type. inncivio detects this pause and proactively displays a concise tooltip explaining the order's function or highlighting potential benefits, nudging them towards completing the transaction with confidence.
Informing Lending Marketplace Investors: An investor browses different loan opportunities on your marketplace but doesn't commit funds. inncivio can surface contextual information about the risk profiles, potential returns, or diversification benefits related to the specific investments they are viewing, encouraging informed investment decisions.
Boosting Crypto & Savings App Deposits: A user explores the staking feature in your crypto app but doesn't initiate the process. inncivio provides a timely micro-educational popup explaining the APY or the lock-up period, clarifying value and reducing the friction that often leads to drop-off, ultimately increasing deposits and feature adoption.
Elevate Your User Experience and Revenue
inncivio moves beyond basic onboarding to provide continuous, intelligent support that adapts to both your platform and your users. By focusing exclusively on the needs of fintech companies, we deliver a solution that understands financial user behavior and directly impacts your key revenue metrics, often showing a +10% lift in revenue per active user. It’s designed for revenue teams looking to significantly improve user adoption KPIs and lifetime value, especially among previously inactive segments. With its easy integration and self-optimizing AI, inncivio offers a direct and fast path to enhancing user engagement and achieving stronger net retention.
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