Merge

Merge is the leading platform for customer-facing integrations and AI agent tools, streamlining complex connections to hundreds of third-party systems. It provides secure, instant access to critical data through a single, unified API, enabling B2B SaaS, AI companies, and large enterprises to deliver powerful product experiences and agent capabilities without the usual integration burden.

Key Features

• ✨ Unified API for Product Integrations: Build once into Merge’s single API to access hundreds of customer-facing integrations. This allows your product to seamlessly sync data with numerous third-party platforms, significantly reducing development time and maintenance efforts.

• 🤖 AI Agent Handler: Connect your AI agents to thousands of pre-built tools, empowering them with secure access to perform real-time actions. The Agent Handler manages and monitors all tool interactions, ensuring your agents operate effectively and reliably from day one.

• 🛡️ Enterprise-Grade Platform Foundations: Benefit from Merge’s robust platform, which includes enterprise-grade security and compliance (SOC 2 Type II, ISO 27001, HIPAA, GDPR), real-time monitoring, and comprehensive data controls. All connectors are always up-to-date and fully maintained, ensuring high-quality data and integration success.

• 🔄 Effortless Data Sync & Management: Simplify your data operations with Merge’s three-step process: customers authorize integrations in minutes, their data is normalized into common models, and the system is sustained with observability tools. This includes the ability to write data across all major third-party APIs, anticipating required fields for every integration.

Use Cases

• Empower AI Agents for Real-time Actions: Enable your agents to interact directly with customers’ third-party platforms, such as creating a Linear ticket, updating a Salesforce account, or managing routine system tasks like monitoring logs and sending alerts. This boosts employee productivity and automates critical background processes.

• Streamline Financial Operations: Automatically sync bills, invoices, and payments between your product and customers’ accounting platforms like NetSuite or QuickBooks. This enhances financial planning, analysis, and reconciliation, providing deeper insights and more efficient spend management.

• Fuel Enterprise Data Intelligence: Continuously sync customer data into your RAG (Retrieval-Augmented Generation) applications for faster, more accurate enterprise search responses. You can also train AI models on comprehensive customer data from various categories, including accounting, HRIS, CRM, and ticketing, to build more intelligent products.

Unique Advantages

Merge stands as a unique solution by transforming integrations from a challenge into a core differentiator for your product.

• The Only Unified API Platform that Exceeds Your Needs: Merge is recognized as the leading and #1 platform for customer-facing integrations, offering unparalleled breadth and depth across categories. This means you can integrate faster and scale your offerings, opening up new revenue streams with fewer development sprints.

• Most Complete AI Tool-Calling Platform: For AI agents, Merge has solved the hardest part: providing secure and reliable access to thousands of pre-built, high-quality tools. This ensures your agents have the performance, intelligence, and reliability needed from day one, without extensive development work.

• Unmatched Security and Compliance: With certifications like SOC 2 Type II, ISO 27001, HIPAA, and GDPR, Merge is designed from the ground up to safeguard customer data. It maintains strict data governance with built-in rules, proactive alerts, and real-time logs, ensuring your integrations meet the highest industry standards.

• Proven Customer Success: Leading companies like Causal have sped up their self-serve time-to-value by 20% with Merge, while TaxBit has leveraged Merge’s accounting integrations to expand across Latin America and Europe, demonstrating tangible business impact.

Conclusion

Merge empowers Product, Engineering, and Go-to-market teams to accelerate their product lifecycle and focus on core innovation by expertly handling the complexities of integrations. By providing a unified, secure, and fully maintained platform for both customer-facing products and AI agents, Merge helps you integrate fast, grow faster, and deliver exceptional user experiences.

Explore how Merge can transform your integration strategy and unlock new capabilities for your product and AI initiatives.