Middleware

Middleware is your comprehensive full-stack observability platform designed to give you complete visibility across your entire tech stack. It helps you monitor system health, quickly detect issues from diverse sources, and efficiently resolve them at scale, leveraging AI for faster outcomes.

Key Features

• 🤖 AI-Powered Issue Detection & Resolution (OpsAI): Middleware's OpsAI agent automatically analyzes data from traces (APM), real-user monitoring (RUM), and logs to pinpoint the root cause of issues and even automatically generate a pull request with a potential fix, significantly reducing manual effort.

• 📊 Unified View of Telemetry Data: Consolidate all your essential telemetry data – metrics, logs, traces, events, and RUM – onto a single, real-time timeline. This unified perspective eliminates context switching and accelerates analysis.

• 🚀 Easy, Fast Implementation: Get started quickly with a simple one-command installation using an Otel-based agent. You can begin monitoring your entire tech stack in minutes, integrating seamlessly with over 200 platforms and languages.

• 🔗 Causation to Correlation: Connect the dots between disparate data points to understand the full lifecycle of an issue, from its onset to resolution. This capability helps you identify and fix problems before they impact your end-users.

• 🌐 Comprehensive Monitoring Across Your Stack: Gain deep visibility into critical components including Application Performance (APM), Infrastructure, Logs, Databases, Containers, Real User Monitoring (RUM), Synthetic Monitoring, Browser Testing, and even LLM applications, all within one platform.

How Middleware Solves Your Problems:

Middleware directly addresses the challenges of monitoring complex, modern tech stacks by providing deep visibility and automating key tasks.

1. Rapid Troubleshooting & Reduced Downtime: When an application error occurs, Middleware's unified view allows you to instantly correlate traces, logs, and infrastructure metrics related to that specific transaction. OpsAI can then automatically analyze this data, identify the root cause (like a slow database query or code error), and even suggest or implement a fix, drastically cutting down your time to resolution. The platform reports users achieving up to 90% faster time to resolution.

2. Proactive Issue Prevention: Utilize Synthetic Monitoring to simulate user paths and detect performance regressions or availability issues before customers report them. Combine this with AI-powered anomaly detection across your metrics and logs to receive real-time alerts on potential problems, allowing you to address them preventatively.

3. Boosting Developer Productivity: By automating issue detection and diagnosis, and even suggesting fixes, Middleware reduces the need for manual firefighting. This frees up developer time, allowing your teams to focus on building new features rather than debugging production issues. Middleware's capabilities have been reported to lead to an 80% improvement in developer productivity and 70% of issues fixed automatically.

Why Choose Middleware?

Middleware offers a compelling combination of capabilities designed for the demands of modern cloud environments:

• AI-Driven Automation: OpsAI stands out by not only detecting issues but actively assisting in their resolution, providing a level of automation that translates directly into faster recovery and reduced operational burden.

• True Full-Stack Integration: Unlike solutions that require stitching together multiple tools, Middleware provides a genuinely unified platform covering diverse monitoring needs, from frontend RUM to backend databases and infrastructure, simplifying your observability stack and potentially reducing costs by up to 75%.

Conclusion:

Middleware provides the comprehensive visibility and AI-powered automation you need to effectively monitor, troubleshoot, and optimize your complex cloud applications. By unifying your telemetry data and automating issue resolution, Middleware empowers your teams to move faster, improve reliability, and deliver a better user experience.

Explore how Middleware can help you optimize operations and worry less.

FAQ

• How does OpsAI automate issue fixing? OpsAI analyzes correlated data (traces, RUM, logs) to understand the context and root cause of an issue. Based on this analysis, it can automatically apply fixes or generate a pull request with the suggested code changes, streamlining the remediation process.

• What kind of data does Middleware collect? Middleware collects a wide range of telemetry data, including application traces, infrastructure metrics, system logs, database performance data, real user session data (RUM), synthetic check results, and more, across various platforms and languages.

• Is my data secure with Middleware? Yes, data security is a priority. Your data is encrypted both in transit and at rest. Middleware adheres to industry compliance standards such as HIPAA, GDPR, and SOC 2 Type II.