10+ Best AI Customer Engagement Tools in 2025 (New Guide)

Transform CX with TheLoops AI. Boost agent efficiency 10x, cut costs & deliver superior customer experiences from one unified AI platform.

Build professional AI apps & online businesses instantly, no coding required. Monetize your expertise and launch in hours!

Improve customer satisfaction and reduce costs with an AI-powered customer assistant. Automate interactions, save money, and increase capacity. Try it now!

Aidaptive, a predictive AI platform, boosts revenue & satisfaction for hospitality & eCommerce. With predictive recs, search, & more, it personalizes experiences, turns visitors into VIPs. Request a demo now!

Salient is your AI sales development representative that generates human-quality outbound in your tone of voice, proactively sets up meetings and responds to common queries.

Create AI-powered chatbots using CustomGPT - automate tasks, enhance customer experience, and protect brand integrity. Try it now!

Identify common issues and use AI suggested solutions for fast responses and happy users. It visualizes issues for you and provides models that improve over time.

ChatBotKit is a platform that helps you build your own conversational AI bots. Unlike pre-built solutions like ChatGPT, you have full control to customize your bot's behavior, data, and integrations to fit your specific needs.

Transform enterprise CX with Cresta's unified AI platform. Empower human & AI agents to boost revenue, cut costs, and build lasting customer loyalty.

Klaviyo: The ultimate CRM for B2C brands. Unify data, automate workflows, and deliver personalized email & SMS campaigns with AI-powered insights. Drive growth today!

You know what you want to say, you just aren't sure how to say it. Keys helps you say things the right way without changing your intent, or sounding like a bot.

Gain valuable insights into your target audience with Delve AI. Automate persona creation, analyze data, and optimize your marketing strategies.

With BotDistrikt, marketers can engage customers using virtual personalities, data-driven conversations, and customization options. Streamline support processes, run targeted campaigns, and enhance customer experience with this powerful chatbot platform.

Generate more pipeline with RegieOne, the world's only AI Sales Engagement Platform. Unify tools, automate with AI, empower your sales reps.

Elevate CX with Genesys Cloud Agentic AI. AI Studio & Guides drive growth, loyalty, and productivity—seamless, scalable, and AI-powered across every channel. Trusted by leaders.

Reduce subscriber churn by up to 47% with RetentionEngine. Its no-code cancel flows and personalized treatments increase retention rates and save revenue.

Mailchimp: The all-in-one marketing platform for growing businesses. Drive sales with AI-powered email, automation, segmentation, and analytics.

Generate leads with multichannel sequences with unlimited mailboxes, convert website trafficinto booked meetings, or hire sales AI SDRs to handle it for you — all within Reply.

Measure customer satisfaction in seconds with Gestualy, an AI-powered gesture recognition system. No surveys required! Get accurate feedback instantly.

Discover how user personas can boost your product design and marketing. Create data-backed personas to tailor experiences, enhance satisfaction, and gain a competitive edge.

Unlock the full potential of your business with Shulex VOC! Leverage AI-powered features for efficient customer service and data-driven decision-making.

Boost e-commerce with AI personalization from Rosetta.ai. Drive traffic, increase conversion & build loyalty. Get 6.6x revenue & 5x CTR.

Automate 80% of support tickets with Fini AI's Sophie. This human-like AI understands intent, takes action, and resolves complex issues end-to-end.

Detect account sharing with the highest accuracy & least effort. Turn sharers into happy paying customers without annoying them.

Jinnee: The Intelligent Fintech Virtual Assistant. Streamline customer interactions, automate tasks, and gain valuable insights for improved satisfaction and efficiency.

Generate leads and enhance your customer experience with Instabot. Easy to use platform with powerful, customizable chatbots. Set up in minutes.

Brands & retailers of all size choose FINIITE AI to instantly recommend their products to customers based on skin type and images.

Vocads is an innovative survey platform that transforms the traditional customer survey experience.

Miles beyond traditional outsourcers. Chatdesk uses AI and US-based experts to boost conversions and solve tickets across social, email, chat, and SMS.

Respond quickly and efficiently to customer inquiries with Sapling, an AI tool for customer service teams. Improve response time, reduce errors, and gain valuable business insights.