Vocads Survey

Vocads is an innovative Conversational Voice AI tool that reinvents the survey experience by enabling voice conversations with an AI. It offers customer voice surveys to gather real, honest, and complete answers from customers quickly. With richer data collection, businesses can better adjust their strategies and retain clients through an upgraded survey experience. Additionally, Vocads provides employee voice surveys to engage employees more effectively and improve management practices. The software leverages the power of voice data, which is more insightful than traditional text-based surveys. It offers instant and direct data by capturing information directly from customers' mouths during conversations. Data sovereignty is ensured through a GDPR-compliant solution that gives brands full control over their data. Vocads also allows for the collection of enriched insights by capturing not only words but also feelings and emotional responses.

Key Features:

1. Customer Voice Survey: Vocads enables businesses to collect real-time feedback from customers through conversational voice surveys. This approach ensures higher response rates and more accurate insights compared to traditional text-based surveys.

2. Employee Voice Survey: The software facilitates faster engagement with employees through quick voice surveys, providing valuable feedback on various aspects of the organization such as culture, management practices, and overall satisfaction.

3. Enriched Insights: By capturing not just words but also emotions and feelings expressed in conversations, Vocads goes beyond simple data collection to provide deeper insights into customer preferences and experiences.

Use Cases:

1. Market Research: Companies can use Vocads for market research purposes by conducting customer voice surveys to gain a comprehensive understanding of consumer preferences, opinions, and pain points in order to make informed business decisions.

2.Customer Experience Enhancement: By leveraging conversational AI technology for collecting feedback in real-time during interactions with customers (e.g., at physical stores or call centers), businesses can enhance their understanding of customer needs and expectations while improving overall customer experience.

3.Employee Engagement & Feedback: Organizations can utilize Vocads to engage employees and gather feedback on various aspects of the workplace, such as job satisfaction, company culture, and management practices. This helps identify areas for improvement and fosters a more inclusive work environment.

Conclusion:

Vocads revolutionizes the survey experience by offering conversational voice surveys that provide businesses with real-time, honest, and complete insights from both customers and employees. By leveraging the power of voice data, companies can gain deeper understanding into customer preferences and emotions. With its user-friendly no-code platform, Vocads makes it easy to design customized surveys without any technical expertise required. The software's versatility in market research, customer experience enhancement, and employee engagement positions it as a valuable tool for businesses looking to make data-driven decisions while improving their overall strategies.