SnapCall

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Customer support teams can visualize the problem, understand the context, and resolve faster with AI's smart touch. Simple as that.0
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What is SnapCall?

SnapCall revolutionizes customer engagement and satisfaction by enabling visual support through video clips and live video calls. With seamless integration into existing workflows and a focus on security and privacy, SnapCall streamlines customer issue resolution for over 500 companies.

Key Features:

  1. 📹 Video Clips: Customers can easily capture and share photos or videos of their issues, expediting the support process by providing visual context.

  2. 📞 Live Video Calls: Instantly connect with customers through live video calls, facilitating real-time support without any setup hassles.

  3. 🔒 Security & Privacy: SnapCall prioritizes data protection and client privacy, ensuring secure and confidential interactions through encrypted storage and robust security measures.

Use Cases:

  1. E-commerce Troubleshooting: A customer encounters a problem with a product they purchased online. By sending a quick video clip via SnapCall, they effectively communicate the issue to the support team, leading to a swift resolution and heightened satisfaction.

  2. Technical Support Integration: An IT company seamlessly integrates SnapCall into their existing ticketing system. When a client faces a complex issue, the support team utilizes live video calls to troubleshoot in real-time, enhancing clarity and expediting solutions.

  3. Confidential Consultations: A healthcare provider utilizes SnapCall for remote consultations. With a focus on security and privacy, they ensure encrypted video calls, safeguarding sensitive patient information while delivering personalized and confidential care.

Conclusion:

SnapCall empowers businesses to enhance customer support efficiency and satisfaction through visual engagement tools like video clips and live video calls. By prioritizing security, privacy, and seamless integration, SnapCall offers a comprehensive solution to streamline customer issue resolution and foster trust with clients.

  • SnapCall

More information on SnapCall

Launched
2016-10
Pricing Model
Freemium
Starting Price
Global Rank
422250
Country
Kenya
Month Visit
68.6K
Tech used

Top 5 Countries

4.35%
3.77%
3.63%
3.51%
3.28%
United States Venezuela, Bolivarian Republic of Turkey India Mexico

Traffic Sources

41.47%
26.61%
25.09%
6.83%
Referrals Search Direct Social
Updated Date: 2024-02-09
SnapCall was manually vetted by our editorial team and was first featured on September 4th 2024.
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