What is SuperDial?
Healthcare providers and billing teams, you know the frustration of endless hold times and navigating complex phone trees when dealing with insurance payers. SuperDial is here to eliminate that wasted time. This AI-powered solution automates outbound calls to insurance companies, handling tasks from insurance verification to claim follow-ups, so you and your team can focus on what truly matters: patient care and efficient operations. SuperDial offers a HIPAA-compliant solution.
Key Features:
📞 Automate Outbound Calls: SuperDial uses advanced AI to make calls to insurance payers on your behalf, eliminating hold times and navigating automated phone systems.
🗣️ Customize Call Scripts: Use your existing call scripts, or create new ones using SuperDial's customizable templates. This ensures the AI addresses your specific needs and gathers the precise information you require.
🔄 Offer Multiple Call Execution Methods: Initiate calls in the way that best suits your workflow: through API calls, CSV uploads, direct input on the SuperDial portal, or even direct EHR/PMS integration.
🤖 Provide AI and Human Fallback: SuperDial's AI handles most calls, but a human fallback team steps in if the AI encounters any issues, guaranteeing you receive the necessary results.
📊 Deliver Comprehensive Results: Receive call results via API or CSV, and view them in the SuperDial portal. This provides clear, actionable data for your team.
📅 PMS/EHR Integration: SuperDial integrates with your system to detect new patients, read appointment slots, and write information.
🧠 AI-Powered Appointment Scheduling: Automate appointment scheduling with AI, reducing the workload of the front desk.
Use Cases:
Scenario 1: Dental Practice Efficiency: A dental office uses SuperDial to automatically verify insurance benefits for new patients. The AI contacts the payer, confirms coverage details (deductibles, co-pays, etc.), and the information is automatically written back into the practice management system. This frees up front desk staff to focus on patient interactions.
Scenario 2: Streamlined Claim Follow-Up: A billing company uses SuperDial's API to initiate hundreds of claim follow-up calls daily. The AI contacts payers, inquires about claim status and denial reasons, and delivers the results via webhook. This drastically reduces the time billers spend on the phone, accelerating the revenue cycle.
Scenario 3: Provider Data Verification: A digital health company uses SuperDial to verify provider data, such as whether a clinician is accepting new patients. They upload a CSV file with provider information, and SuperDial makes the calls, updating the company's database with the results. This ensures accurate provider information and improves patient access to care.
Scenario 4: Appointment Scheduling SuperDial can answer inbound calls, integrate with the PMS, and automatically schedule appointments. It answers general questions, and if the AI cannot answer the question, it seamlessly transfers the call to the office.
Conclusion:
SuperDial empowers healthcare providers, RCM companies, and digital health organizations to reclaim valuable time and resources by automating tedious phone interactions with insurance payers. Its flexible integration options, customizable scripts, and reliable human fallback ensure you get the information you need, when you need it, without the hassle.
More information on SuperDial
Launched
2021-11
Pricing Model
Contact for Pricing
Starting Price
Global Rank
3474956
Follow
Month Visit
5.3K
Tech used
Google Analytics,Google Tag Manager,Webflow,Amazon AWS CloudFront,Cloudflare CDN,Google Fonts,jQuery,Gzip,HTTP/3,OpenGraph,HSTS
Top 5 Countries
52.62%
22.92%
17.22%
7.24%
United States
India
Philippines
Canada
Traffic Sources
2.91%
1.22%
0.1%
9.97%
49.57%
36.14%
social
paidReferrals
mail
referrals
search
direct
Source: Similarweb (Sep 25, 2025)
SuperDial was manually vetted by our editorial team and was first featured on 2025-03-22.
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