NICE VS LivePerson

让我们通过对比NICE和LivePerson的优缺点,找出哪一款更适合您的需求。这份软件对比基于真实用户评测,比较了两款产品的价格、功能、支持服务、易用性和用户评价,帮助您在NICE和LivePerson中作出明智选择,选择最符合企业需求的那一款。

NICE

NICE
NiCE 统一企业级 AI 客户体验自动化方案。通过智能虚拟座席、AI 副驾驶和有保障的语音质量 SLA,助力企业提升效率并增强客户忠诚度。

LivePerson

LivePerson
优化客户体验,赋能座席效能,尽在 LivePerson Conversational Cloud。这是一个先进的AI平台,旨在助力企业统一渠道,并实现可衡量的业务成果。

NICE

Launched 1992-5
Pricing Model Paid
Starting Price
Tech used Google Tag Manager,Next.js,Gzip,OpenGraph,Webpack,Nginx
Tag Customer Engagement,Customer Service

LivePerson

Launched 1998-8
Pricing Model Paid
Starting Price
Tech used Google Tag Manager,unpkg,Google Fonts,Netlify,Gzip,JSON Schema,OpenGraph,Webpack,HSTS,Amazon AWS S3,Vimeo,YouTube
Tag Customer Service,Customer Engagement

NICE Rank/Visit

Global Rank 101255
Country United States
Month Visit 536352

Top 5 Countries

42.08%
9.53%
6.41%
3.2%
3.12%
United States India United Kingdom Canada Germany

Traffic Sources

2.92%
1.51%
0.1%
9.29%
45.16%
41.01%
social paidReferrals mail referrals search direct

LivePerson Rank/Visit

Global Rank 178817
Country Mexico
Month Visit 155710

Top 5 Countries

33.19%
21.89%
9.85%
3.73%
3.67%
Mexico United States United Kingdom Brazil Bulgaria

Traffic Sources

3.67%
0.8%
0.12%
8.57%
47.79%
38.91%
social paidReferrals mail referrals search direct

Estimated traffic data from Similarweb

What are some alternatives?

When comparing NICE and LivePerson, you can also consider the following products

Genesys - Genesys 是一家全渠道客户体验与联络中心解决方案的领导者,拥有超过 100 个国家/地区的 10,000 多家企业信赖。

CCXai - CCXai 是一款由 AI 驱动的平台,它能统一沟通、赋能座席并提供可操作的洞察,从而提升客户参与度。

Cognigy.AI - Cognigy AI Agents 运用生成式AI,赋能企业客户服务实现转型升级。在语音、聊天、网络等全渠道,提供迅速、个性化的支持服务。

Delight AI - Delight AI: Your proactive, personalized AI concierge. Deliver seamless, omnichannel CX with deep customer memory. Boost loyalty & cut costs.

Observe.AI - Observe.AI 助您的联络中心实现全面转型升级。其自主AI技术可显著提升坐席效率、优化客户体验,并百分百确保质量与合规。

More Alternatives