What is My AskAI?
My AskAI empowers your business to significantly reduce customer support volume and costs by deploying a sophisticated AI agent trained on your specific knowledge. It integrates seamlessly with your existing support infrastructure, like Intercom, Zendesk, and Freshdesk, providing instant, accurate answers to customer inquiries around the clock. This allows your team to focus on complex issues while saving valuable time and resources, offering both your staff and customers a more efficient experience.
Core Capabilities
My AskAI delivers powerful support automation through several key capabilities:
📚 Answers from Your Knowledge: Train your AI agent on your specific content – including help articles, website data, documents, and more. Your agent learns from this information to provide accurate answers to customer questions instantly, ensuring consistency and availability 24/7. Content stays up-to-date automatically, and the agent supports over 95 languages.
🤝 Seamless Integration with Your Support Stack: Integrate My AskAI directly into popular live chat and helpdesk platforms like Intercom, Zendesk, Gorgias, and Freshdesk in minutes, no developers required. This allows the AI to handle initial queries within your existing workflow, intelligently handing over to a human agent when needed, complete with an AI-generated summary of the conversation history.
📊 Connect to Business Data: Go beyond static content by connecting your AI agent to live customer, order, or subscription data. This enables the AI to answer personalized questions (e.g., "What is my order status?"), and even automate simple actions like refund requests or address changes by integrating with systems like Shopify or your internal APIs.
📈 Identify & Address Knowledge Gaps: My AskAI helps you continuously improve your support. It identifies common questions the AI couldn't confidently answer, suggesting content improvements. You can also customize your AI's tone and behavior to ensure it aligns perfectly with your brand voice, increasing its resolution rate over time.
Practical Applications
Discover how My AskAI can transform your support operations:
Automate Common FAQs: Train the AI on your help center and website content to instantly resolve up to 75% of routine inquiries, freeing up your support agents for more complex tasks.
Provide Personalized Order & Account Updates: Connect your store or CRM data so the AI can answer specific questions about a customer's recent purchase or account details without needing human intervention.
Enhance First-Line Support: Deploy the AI within your existing live chat widget to act as the first point of contact, providing immediate answers and only escalating to a human agent when the query requires deeper assistance or empathy.
Why Choose My AskAI?
Exceptional Affordability: Experience significant cost savings with a pricing model that charges just $0.10 per ticket resolved by the AI, making advanced AI support accessible.
Rapid, No-Code Deployment: Get your AI agent up and running within minutes and integrated into your existing tools without needing technical expertise or developer resources.
Deep Data & Integration Capabilities: Train your AI not just on documents, but also connect it securely to live business data and integrate tightly with major support platforms for truly intelligent automation.
My AskAI provides a powerful, affordable, and easy-to-deploy solution for businesses looking to scale their customer support efficiently. It helps you deliver faster answers to your customers while dramatically reducing your team's workload and your operational costs.
Explore how My AskAI can help you automate your support and save time today.
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