HelpLook

HelpLook is a comprehensive knowledge base software that combines advanced enterprise knowledge management with an intelligent AI chatbot. It allows users to build a self-service knowledge hub, create technical documentation, online user guides, and FAQs. The software offers secure data management with encryption and granular permissions. It also provides customization options for branding and supports global accessibility. HelpLook integrates seamlessly with existing workspaces, websites, and plugin products.

Key Features:

1. Build Technical Manuals: Create how-to guides, tutorials, reference docs, system docs, and release notes.

2. Online User Guides & FAQs: Replace offline PDF user guides with dynamic guides that can be easily updated.

3. API Documentation: Automatically generate customizable API documentation from API definition files.

4. Internal Knowledge Base: Build a private documentation portal for employees or clients.

5. Official Blog: Keep customers informed about the latest developments and enhance brand visibility in SEO.

6. Data Encryption: Multi-layer encryption ensures secure data transmission.

7. Granular Permissions: Flexible member management and permission settings for enhanced security.

8.Version Control: Rollback document history to maintain data integrity.

9.Backup and Export: Multiple formats available for data backup and export purposes.

Use Cases:

- SaaS Products Knowledge Base

- Technical Documentation

- Online User Guides & FAQs

- API Documentation

- Internal Knowledge Base

HelpLook is the ideal solution for businesses looking to enhance their customer support efforts while reducing workload through self-service options. With its advanced features such as secure data management, customization options, seamless integration capabilities, HelpLook empowers companies to establish a strong brand image through online knowledge deposition while improving search engine visibility.