Arpita

Zceppa is a versatile software that helps businesses manage location listings, reviews, and online reputation effortlessly. It enables customer engagement through chat and messaging and excels in local SEO optimization.

Key Features:

1️⃣ Manage Reviews at scale: Zceppa assists in enhancing your storefront's visibility during local searches and attracting more customers.

2️⃣ Drive Engagement via Social: It enables businesses to stand out from competitors through credible content and seamless communication. It enhances engagement through contextual and localized social activity, expanding reach through multimedia content, and enabling omni-channel interaction based on customer preference.

3️⃣ Converse via Chat and Messaging: Zceppa helps businesses convert more sales by providing superior buying experiences. It includes features to track and manage leads easily, empower scheduling and payments, and personalize experiences in real-time.

Use Cases:

1. Boosting Reviews and Sales: Businesses like Premier Car World saw a 200% growth in leads and improved reviews and ratings from 4.0 to 4.5 by using Zceppa to request reviews from customers while they are on-premise.

2. Increasing Google Reviews and Enquiries: MM Motors gained 720 Google reviews in just 2 months, resulting in a 25% increase in enquiries and improved organic search visibility by using Zceppa's easy-to-use product.

3. Effortless Management of Multiple Branches: Aarthi Scans and Labs, with 120+ branches, found Zceppa's Interact, Reviews, and Social solutions to be a hassle-free way to manage their online presence and engage customers, leading to a 300% growth in engagement.

Conclusion:

Zceppa is the all-in-one solution for businesses to manage multiple locations seamlessly. It offers scalability, convenience, security, and support. By using Zceppa, businesses can improve their online reputation, boost sales, and maximize ROI while ensuring an exceptional customer experience.