What is BookedSolid?
BookedSolid is an AI receptionist designed to streamline customer interactions for businesses, particularly in the healthcare sector. This system connects to various communication channels like WhatsApp, email, and SMS, providing automated responses to inquiries and managing appointment bookings. Utilizing advanced technologies from Twilio, OpenAI, and Meta, BookedSolid learns about business services and customer interactions to offer efficient and personalized service around the clock.
Key Features:
🤖 Seamless Integration with Booking Systems:
BookedSolid integrates with many popular booking systems like Cliniko, PracticeHub, Nookal, SimplyBook.me, and Square. New customers find system generates accounts automatically, streamlining access.
🧠 Advanced AI Learning Capabilities:
Add a business website to enable BookedSolid to collect data. System provides answers to customer questions, supports over 80 languages, and continuously learns to improve responses.
⏰ 24/7 Availability and Automated Responses:
Choose to have BookedSolid operate continuously or only outside of office hours. It ensures no booking opportunities are lost, even during holidays or late-night inquiries.
💬 Automated Sales and Engagement:
Businesses configure trigger-based messages. System uses these messages to initiate conversations that intuitively guide customers through the appointment booking process.
📈 Efficiency and Cost-Effectiveness:
BookedSolid is designed to handle a large volume of customer inquiries. It frees up staff to focus on other important tasks. It is notably more efficient and economical than traditional administrative support.
Use Cases:
Healthcare Clinic Appointment Management:
A physiotherapy clinic integrates BookedSolid with its Cliniko booking system. Patients can inquire about available slots, book appointments, and receive confirmations through WhatsApp or SMS at any time of the day. This ensures that the clinic does not miss potential bookings outside of regular hours.
Multilingual Customer Support:
A dental practice serving a diverse community uses BookedSolid to communicate with patients in multiple languages. The AI automatically detects and responds in the language used by the customer, making appointment scheduling accessible to a broader audience.
After-Hours and Holiday Bookings:
A wellness spa uses BookedSolid to manage bookings during weekends and public holidays when the spa is closed. Customers receive immediate responses to their inquiries and can book appointments seamlessly, ensuring continuous operation and customer satisfaction.
Conclusion:
BookedSolid offers a powerful solution for businesses looking to enhance customer interaction and automate appointment management. Its advanced AI capabilities, seamless integration with multiple communication channels, and 24/7 availability make it an invaluable tool for improving efficiency, reducing costs, and increasing customer satisfaction. It's particularly well-suited for healthcare practices, but adaptable to any appointment-based business. Utilizing BookedSolid allows businesses to provide superior customer service, optimize staff time, and ensure no booking opportunity is ever missed.
More information on BookedSolid
Launched
1996-08
Pricing Model
Paid
Starting Price
Global Rank
26103154
Follow
Month Visit
<5k
Tech used
Google Analytics,Google Tag Manager,cdnjs,Cloudflare CDN,Google Fonts,Gzip,HTTP/3
Top 5 Countries
100%
United Kingdom
Traffic Sources
45.47%
34.74%
13.37%
4.18%
0.78%
0.24%
Search
Direct
Referrals
Social
Paid Referrals
Mail
Source: Similarweb (Jan 22, 2025)
BookedSolid was manually vetted by our editorial team and was first featured on 2024-12-22.
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