Elyos AI

Elyos AI delivers a specialized suite of AI agents engineered to transform operations for trades and field service businesses. It directly addresses critical challenges such as missed calls, administrative overload, and lead conversion, enabling you to scale efficiently and elevate customer satisfaction. For businesses ready to streamline their workflow and accelerate growth, Elyos AI offers a comprehensive, intelligent solution.

Key Features

• 🌙 24/7 Out-of-Hours AI Agent: Ensures your business never misses a call, even outside regular hours. This agent manages emergency call-outs, diagnoses initial faults, and dispatches engineers, all while seamlessly integrating with your job management platform to book and reschedule jobs.

• 📞 Daytime Customer Service AI Agent: Acts as a fully autonomous customer service representative, expertly handling general enquiries, booking, and rescheduling jobs during peak hours. It provides zero wait times and manages unlimited concurrent calls, ensuring every customer interaction is addressed efficiently.

• 📈 AI Sales Executive: Accelerates your business growth by contacting new leads within seconds of enquiry and diligently following up on open quotes. This agent qualifies prospects and books appointments, ensuring a robust and active sales pipeline.

• ✅ Appointment Reminder AI Agent: Significantly reduces no-access rates by automatically contacting customers daily to confirm upcoming appointments. It updates job notes with the latest information and can reschedule appointments in advance, optimizing engineer schedules and preventing missed opportunities.

• 🛠️ Field Engineer AI Assistant: Provides a dedicated support line for your field engineers, automating critical administrative tasks. It manages job status updates, adds detailed job notes, and handles timesheets, freeing engineers to focus on their core work while ensuring accurate, real-time information.

Use Cases

1. Never Miss a Lead or Emergency: Imagine a busy plumbing company. The Out-of-Hours AI Agent diagnoses a late-night burst pipe emergency and dispatches the on-call engineer, preventing significant damage. Simultaneously, the AI Sales Executive contacts a new online enquiry about a boiler installation within seconds, qualifies them, and books a quote for the next day, ensuring no potential business is lost.

2. Optimized Scheduling & Reduced No-Access Rates: A heating and cooling service needs to manage hundreds of annual maintenance appointments. The Scheduling AI Assistant automatically books planned preventative maintenance jobs at optimal times, sending out automated service reminders. Before each appointment, the Appointment Reminder AI Agent confirms with the customer, adding specific access instructions to the job notes, leading to fewer missed appointments and more efficient routes for engineers.

3. Streamlined Office & Field Operations: For an electrical contractor, the Daytime Customer Service AI Agent handles all routine incoming calls—booking non-urgent jobs, answering FAQs, and rescheduling appointments—freeing up office staff. Concurrently, field engineers use the Field Engineer AI Assistant to update job statuses, log detailed notes, and submit timesheets directly from their mobile devices, eliminating end-of-day paperwork and ensuring accurate, real-time job information.

Why Choose Elyos AI?

Elyos AI offers distinct advantages that help field service businesses thrive:

• Purpose-Built for Trades: Unlike generic AI solutions, Elyos AI is specifically trained on the unique terminology and operational workflows of trades and field services, from fault diagnostics in plumbing and electrics to job booking and dispatching. This specialized understanding ensures agents perform with expert accuracy and relevance.

• Quantifiable Business Growth: Businesses leveraging Elyos AI consistently achieve impressive results. Our agents contribute to over 96% customer satisfaction after AI interactions, help convert more than 80% of leads into jobs, and can reduce your operational cost base by over 30%.

• Seamless Integration with Existing Systems: Elyos AI agents are engineered for full compatibility with your current job management platforms, CRM systems, and lead generation tools. This integration ensures real-time data synchronization, eliminates manual data entry, and maintains consistent information across your entire operation.

Conclusion

Elyos AI empowers field service businesses to automate routine tasks, enhance customer engagement, and drive significant growth through a suite of intelligent, specialized AI agents. Discover how Elyos AI can transform your operations and position your business for unparalleled efficiency and customer satisfaction.