What is Enterpret?
Are you swimming in customer feedback from various sources – support tickets, social media, surveys, and reviews – but struggling to make sense of it all? Enterpret is an AI-powered platform that helps you consolidate, analyze, and act on all that valuable customer feedback. Instead of spending weeks manually sifting through data, you can quickly identify key trends, understand customer sentiment, and prioritize the product improvements that will have the biggest impact on your business.
Key Features:
Centralize Feedback: 🪄 Consolidate all your customer feedback from various channels into a single, organized platform. Eliminate the need to jump between different tools and spreadsheets.
Discover Insights: 🔍 Use adaptive AI models to automatically categorize and analyze feedback, revealing hidden trends and patterns you might otherwise miss. Get a clear picture of what your customers really want.
Drive Action: 🚀 Transform those insights into concrete actions. Prioritize product features, address customer pain points, and make data-driven decisions that boost customer satisfaction and revenue.
Chat with Your Data (COPILOT): 🗣️ Use "Wisdom," Enterpret's AI copilot, to instantly get answers to your questions about customer feedback. Simply ask, and Wisdom provides the insights you need in seconds.
Secure and Scalable: 🔒 Benefit from enterprise-level security with SOC-2 Type II certification, data encryption, and regular vulnerability scans. Your data is safe and protected.
Use Cases:
Product Team Prioritization: Imagine your product team is debating which new feature to build next. With Enterpret, you can instantly see which features are most frequently requested by customers, along with the associated sentiment. This allows you to prioritize the features that will have the greatest positive impact on user satisfaction and retention. For example: after launching a new feature, use Enterpret to collect feedback. 54% of feedback mentions confusion with the new UI. Use this data to instantly inform a redesign.
Customer Experience Improvement: Your customer experience team is overwhelmed with support tickets. Enterpret can analyze these tickets to identify recurring issues and pain points. For instance, you might discover that a significant number of tickets are related to a specific bug or a confusing user interface element. This allows you to proactively address these issues, reducing ticket volume and improving the overall customer experience.
Leadership Strategic Alignment: As a company leader, you need a clear understanding of customer needs to guide overall strategy. Enterpret provides a high-level view of customer sentiment and key trends, allowing you to align your teams around a common understanding of the customer voice. This ensures that everyone is working towards the same goals, leading to more effective decision-making and improved business outcomes. For instance, Enterpret analyzes feedback and highlights a growing demand for a mobile app. Leadership uses this to justify investment in mobile development.
Conclusion:
Enterpret empowers you to move beyond simply collecting customer feedback to truly understanding and acting upon it. By centralizing, analyzing, and providing actionable insights, Enterpret helps you build better products, improve customer experiences, and drive business growth. It's the key to unlocking the full potential of your customer feedback.
FAQ:
Q: How long does it take to set up Enterpret?
A: Enterpret is designed for quick setup. You can start consolidating and organizing customer feedback in hours, not weeks.
Q: What integrations does Enterpret offer?
A: Enterpret integrates with a wide range of feedback channels, including popular customer support platforms, social media, and survey tools. You can also import data via CSV or API.
Q: How does Enterpret ensure data security?
A: Enterpret prioritizes data security with SOC-2 Type II certification, data encryption (both in transit and at rest), and regular vulnerability scans. Your data is hosted behind a VPC for added protection.
More information on Enterpret
Top 5 Countries
42.69%
27.56%
5.87%
4.88%
3.41%
India
United States
Vietnam
Japan
Canada
Traffic Sources
3.22%
1.21%
0.12%
9.01%
41.21%
45.22%
social
paidReferrals
mail
referrals
search
direct
Source: Similarweb (Sep 24, 2025)
Enterpret was manually vetted by our editorial team and was first featured on 2023-08-29.
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