What is Insight7?
Insight7 is an AI-powered analysis tool designed to quickly transform large volumes of video, audio, and text interviews or customer conversations into accurate, actionable insights. It eliminates the time-consuming manual work of reviewing recordings and transcripts, enabling research, sales, customer experience, and learning & development teams to make faster, higher-quality decisions powered by genuine customer understanding.
Core Capabilities
✨ Automated Analysis & Insight Extraction: Insight7 automatically processes your uploaded files to identify and extract key themes, important quotes, and create highlight reels. This capability allows you to move beyond manual sifting and quickly uncover critical patterns and information embedded within your conversations, saving significant time and effort.
📊 Analysis Grids & Cross-File Comparison: The Analysis Grid feature automatically extracts and organizes insights across multiple conversations based on specific questions or codes you define. This provides a structured view, making it easy to compare findings, identify overarching trends, and synthesize insights from your entire dataset at scale.
📈 Automated Reporting & Scorecards: Generate customizable reports and scorecards directly from your analyzed data using templates. This streamlines the process of summarizing findings, evaluating call quality against benchmarks, tracking key performance indicators like keyword usage, and sharing actionable intelligence with stakeholders quickly and consistently.
🖼️ Insight Visualization Tools: Instantly visualize your findings with built-in tools like journey maps, mind maps, pie charts, and bar charts. Translating complex data into clear visual formats helps you and your team easily understand key patterns, identify opportunities, and communicate insights more effectively.
🔒 Secure & Scalable Data Processing: Upload and process bulk data across various formats (audio, video, text) and over 60 languages with enterprise-level security. Insight7 includes automatic PII/PHI redaction, data cleaning, and supports compliance standards like HIPAA, SOC 2 Type II, and GDPR, ensuring your data is handled securely and responsibly.
How Insight7 Solves Your Problems
Accelerate Qualitative Analysis: Instead of spending days manually transcribing, coding, and analyzing research interviews or survey responses, you can upload files to Insight7 and get key themes, quotes, and an organized analysis grid in minutes. This drastically reduces time-to-insight for research teams.
Scale Sales & CX Call Review: Manually reviewing a fraction of customer or sales calls limits your ability to identify trends, training needs, or opportunities. Insight7 allows you to automatically analyze all your calls, providing comprehensive coverage for quality assurance, compliance checks, and uncovering valuable sales or customer experience insights you might otherwise miss.
Streamline Training & Onboarding: Quickly identify best practices or areas for improvement from real customer interactions. Automated scorecards and reports provide objective data to inform coaching sessions and training materials, helping Learning & Development teams maximize effectiveness based on actual performance data.
Why Choose Insight7?
Insight7 is built for speed, accuracy, and scale, directly addressing the core challenge of extracting value from conversational data. Its unique combination of comprehensive automated analysis, cross-file comparison capabilities (Analysis Grid), and robust security features provides a powerful solution for teams needing deep, verifiable insights from large datasets quickly and securely.
Conclusion
Insight7 empowers your team to unlock the rich intelligence hidden within your interviews and customer conversations, transforming time-consuming manual analysis into a fast, scalable, and secure process. Gain accurate insights rapidly and drive better decisions across research, sales, and customer operations.
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