What is Gladia?
Gladia provides a comprehensive audio transcription API designed for developers and product teams. If you need to embed highly accurate, multilingual speech-to-text capabilities into your platform—without the overhead of managing complex AI infrastructure—you're in the right place. Our API provides both real-time and asynchronous transcription to transform audio into actionable, structured data.
Key Features
Here’s how Gladia empowers your applications:
⚡️ High-Performance Real-Time & Asynchronous Transcription Our API processes audio both in real-time for live applications and asynchronously for batch files. For live streaming, you get industry-leading latency of less than 300 milliseconds, enabling natural, delay-free interactions in conversational AI and agent-assist tools.
🧠 Advanced Audio Intelligence Add-Ons Go beyond simple transcription. Our API provides a rich layer of insights, including speaker diarization (to know who said what), word-level timestamps for precise subtitling, named entity recognition (NER) to extract key data, and automated summarization to distill essential information.
🎯 Superior Accuracy & Hallucination Resistance Powered by our proprietary Whisper-Zero ASR technology, Gladia delivers exceptional accuracy, even in noisy environments like call centers. By re-engineering the Whisper architecture and training it on over 1.5 million hours of real-world audio, we have virtually eliminated the "hallucinations" (invented text) common in other models.
🌍 Extensive Multilingual Support Confidently build for a global audience with support for over 100 languages and accents. Our API excels at "code-switching," accurately transcribing conversations where speakers mix languages interchangeably, and provides any-to-any language translation to break down communication barriers.
How Gladia Solves Your Problems:
Gladia is designed to integrate seamlessly into your workflows, turning audio challenges into product opportunities.
For Customer Support & Sales Enablement Platforms Equip your users' support and sales agents with real-time assistance. Gladia can transcribe calls live, extract key information like names and phone numbers, and analyze speaker sentiment on the fly. This allows your platform to provide next-best-action recommendations, automate CRM entries, and deliver immediate post-call summaries, boosting agent productivity and performance.
For AI-Powered Meeting Assistants & Note-Takers Transform meetings and lectures into a searchable, structured knowledge base. Use our asynchronous API to process audio recordings, accurately separating speakers and generating a complete, time-stamped transcript. Leverage our summarization and chapterization add-ons to provide users with concise notes and easy navigation through key topics, saving them hours of manual review.
For Media Content & Accessibility Streamline your video and audio production workflows. Generate precise, word-level timestamps to create perfectly synchronized subtitles and captions for your content, enhancing accessibility and user engagement. Our API supports a wide range of file formats and can process large files efficiently, making it ideal for podcasters, video platforms, and media archives.
Unique Advantages
A Unified, Developer-First API: Gladia consolidates all your audio intelligence needs into a single, easy-to-integrate API. It's built to be language-agnostic and compatible with standard protocols like WebSockets, VoIP, and SIP, allowing your team to deploy sophisticated features in as little as a day, not months. You get access to our most advanced models and regular upgrades at no extra cost.
Enterprise-Ready Security & Scalability: We understand that your users' data is critical. Gladia is fully compliant with GDPR, HIPAA, and SOC 2 standards, offering robust data protection and a zero-retention policy upon request. With flexible cloud and on-premise hosting options, our infrastructure is built to scale securely with your growing needs.
Conclusion:
Gladia is more than just a transcription service; it's a complete audio intelligence engine that allows you to build next-generation features with confidence and speed. By handling the complexity of AI infrastructure, we empower you to focus on delivering unparalleled value to your users.
Explore our documentation to see how Gladia can accelerate your product roadmap!
More information on Gladia
Top 5 Countries
34.18%
5.83%
5.06%
5.05%
4.33%
Japan
United States
Spain
Brazil
France
Traffic Sources
2.47%
0.4%
0.14%
6.66%
46.55%
43.78%
social
paidReferrals
mail
referrals
search
direct
Gladia was manually vetted by our editorial team and was first featured on 2023-03-07.
Related Searches
Gladia Alternatives
Load more Alternatives-
-
-
-
Enhance your applications with AssemblyAI's powerful AI models for accurate transcription and understanding of human speech.
-
