What is Kipwise?
In today's fast-paced work environment, you need a central hub where your team's collective knowledge is easily accessible. That's where Kipwise comes in. Kipwise is a company wiki tool designed to boost your team's productivity by streamlining knowledge sharing and making collaboration effortless. Kipwise allows you to manage both internal and customer-facing knowledge bases within a single platform. It's a lightweight solution that integrates seamlessly with your current workflow.
Key Features:
🎯 Offer AI-Powered Knowledge Suggestions:Kipwise's Chrome Extension uses AI to suggest relevant information from your wiki as you work on customer support tickets or emails. This means your team can find the answers they need without having to leave their current task.
🤖 Provide a Slack Auto-Answering Bot:This feature addresses repetitive questions directly within Slack by intelligently suggesting relevant answers from your knowledge base. This frees up your team's experts to focus on more complex tasks.
🔗 Enable Unified Search Across Multiple Platforms:You can connect Kipwise to your existing tools like Slack, Google Drive, and Dropbox, allowing you to find any information you are looking for with a single search. This simplifies information retrieval and eliminates the need to switch between different applications.
🔄 Implement Built-in Workflows for Content Management:With Kipwise, you can set up processes for content review, internal Q&A, and mandatory reads. These workflows ensure that your knowledge base stays up-to-date, accurate, and engaging.
✍️ Facilitate Real-Time Collaboration:Kipwise allows multiple team members to edit the same document simultaneously, with changes visible to everyone in real-time. This makes collaboration seamless and efficient.
🔖 Organize with Tags, Favorites, and Pins:Organize your content effectively using tags. You can also create a favorites list or pin frequently accessed content to the top for quick access.
Use Cases:
Customer Support Efficiency:Imagine your support team is handling a high volume of tickets. With Kipwise's AI suggestions, agents can quickly find relevant answers within your knowledge base directly in their support tool interface, reducing response times and improving customer satisfaction. It's like having an expert on call, 24/7.
Streamlined Internal Communication:Your team constantly asks similar questions in Slack. Kipwise's auto-answering bot can directly provide answers from your knowledge base, eliminating repetitive inquiries and letting your team focus on their core tasks.
Centralized Project Management:Your project team uses various tools like Google Drive, Slack, and Dropbox. Kipwise enables you to search across all these platforms from one place. With Kipwise, you can also create comprehensive project documentation by linking to relevant files and conversations, ensuring everyone is on the same page.
FAQ:
How does Kipwise help with onboarding new team members?
Kipwise offers features like an onboarding checklist template and the ability to create a central repository for all training materials. New hires can easily access these resources, get up to speed quickly, and start contributing to the team sooner. You can also track which members have read through mandatory onboarding material.
Can Kipwise help maintain the quality of our knowledge base?
Yes, Kipwise includes a Content Review Flow that allows you to assign reviewers to specific content. The system then automatically reminds reviewers to update and verify the information at set intervals, ensuring accuracy and relevance.
Does Kipwise integrate with other tools we use?
Absolutely! Kipwise integrates with a wide range of popular tools, including Slack, Google Drive, OneDrive, Dropbox, and more. You can also access your team's knowledge directly through browser extensions for Chrome and Safari, enhancing productivity across your workflows.
Conclusion:
Kipwise is more than just a wiki. It's a comprehensive solution for managing your team's knowledge and enhancing collaboration. It offers powerful integrations, AI-driven features, and intuitive workflows that streamline your team's access to information. By centralizing your knowledge and making it easily accessible, Kipwise helps you and your team to achieve higher productivity and efficiency.
More information on Kipwise
Launched
2017-12
Pricing Model
Paid
Starting Price
$7/mo/user
Global Rank
897607
Follow
Month Visit
37.5K
Tech used
Webflow,Amazon AWS CloudFront,Cloudflare CDN,Google Fonts,jQuery,Gzip,OpenGraph,OpenSearch,HSTS
Top 5 Countries
37.98%
13.72%
11.16%
10.3%
5.11%
Japan
Netherlands
United States
Brazil
India
Traffic Sources
52.29%
34.98%
8.74%
3.16%
0.69%
0.11%
Search
Direct
Referrals
Social
Paid Referrals
Mail
Kipwise was manually vetted by our editorial team and was first featured on September 4th 2025.
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