Mendable

Mendable is an AI tool that allows users to build a chatbot that can answer technical questions using their own technical resources. It can be deployed anywhere and offers features such as documentation search, sales enablement, and personalized assistants. Mendable also provides integration with various platforms and offers customization options to fit different use cases. The tool is enterprise-ready, offers verified sources, and ensures enterprise-grade security. Users can gain insights from user interactions, track and evaluate usage, and improve the model's performance based on user feedback. Mendable offers a free plan with limited usage and also provides custom plans for specific use cases.

Key Features:

1. Documentation Search:

- Mendable includes a search bar that can find and answer questions in natural language.

- This feature improves the customer experience by providing quick access to relevant documentation.

- It reduces wait times and streamlines engagement, leading to increased ROI for sales teams.

2. Sales Enablement:

- Mendable provides instant technical knowledge to the entire sales team.

- This reduces the time spent waiting for technical information and improves customer engagement.

- Sales teams can provide accurate and timely information, leading to better customer satisfaction and increased sales.

3. Product Copilots:

- Mendable offers personalized assistants that have in-depth knowledge of the product.

- These assistants help speed up adoption times by providing guidance and support to users.

- Users can get personalized assistance, leading to a smoother onboarding process and improved user experience.

Use Cases:

- Documentation Search: Mendable's search feature can be effectively utilized by companies to improve their customer support. Customers can easily find relevant documentation and get their questions answered without the need for human intervention.

- Sales Enablement: Mendable can be used by sales teams to quickly access technical knowledge and provide accurate information to potential customers. This reduces the time spent on gathering information and improves the overall sales process.

- Product Copilots: Companies can use Mendable's personalized assistants to provide on-demand support to users. These assistants can guide users through the product, answer their questions, and help them get the most out of the product.

Conclusion:

Mendable is an AI tool that allows users to build a chatbot using their own technical resources. It offers features such as documentation search, sales enablement, and personalized assistants. Mendable can be deployed anywhere and provides customization options to fit different use cases. With its enterprise-grade security and verified sources, Mendable is a reliable solution for companies looking to improve their customer support and sales processes. By gaining insights from user interactions and continuously training the model, Mendable helps companies provide accurate and timely information to their customers.