Olvy AI Copilot

Olvy is a customer feedback AI co-pilot software that helps businesses gather and analyze customer feedback. It offers three main functions: multi-language support for feedback widgets, system text translations in widgets, and the ability to add custom tags to widgets. These features enhance the user experience by allowing non-English speaking users to interact with the software in their preferred language and customize the text within the feedback widget.

Key Features:

1. Multi-Language Support for Feedback Widgets:

- Olvy's multi-language support feature enables businesses to display their feedback widget in multiple languages.

- This improves the user experience for non-English speaking customers by allowing them to provide feedback in their native language.

- The language detection system has been improved for more accurate language identification.

- Users can easily switch between languages using a streamlined translation process.

2. System Text Translations in Feedback Widgets:

- With this feature, businesses can customize the text within their feedback widget according to their specific needs.

- Non-English speaking users benefit from an enhanced user experience as they can view and interact with translated text.

- The translation process has been simplified, making it easier for users to modify and update text within the widget.

- Multiple languages are supported, catering to a wider range of users.

3. Custom Tag Support in Widgets:

- Olvy now allows users to add custom tags to their widgets, providing better organization and management options.

- By categorizing and labeling widgets with custom tags, businesses can easily track different types of customer feedback or specific campaigns.

- The user interface for managing tags has been improved for ease of use when adding, editing, or deleting custom tags.

Use Cases:

1. E-commerce Business: An e-commerce business wants its international customers to be able to provide feedback on its website without any language barriers. They use Olvy's multi-language support feature to display the feedback widget in multiple languages, ensuring a seamless user experience for customers worldwide.

2. Software Company: A software company wants to gather feedback from users around the globe and customize the text within their feedback widget. They utilize Olvy's system text translations feature to translate the widget into different languages, allowing users to interact with it in their preferred language.

3. Marketing Agency: A marketing agency manages multiple client campaigns and needs an efficient way to organize and track customer feedback for each campaign. They leverage Olvy's custom tag support feature by adding specific tags to each widget, making it easier to categorize and manage feedback based on different campaigns or clients.

Conclusion:

Olvy is a powerful AI co-pilot software that helps businesses collect and analyze customer feedback effectively. With its multi-language support for feedback widgets, system text translations, and custom tag support features, Olvy enhances the user experience while providing businesses with valuable insights from diverse customer perspectives. Whether you are an e-commerce business looking for global reach or a marketing agency managing various campaigns, Olvy can be your trusted partner in understanding your customers better and improving your products or services accordingly.