Praktika

Posh AI is an AI software designed specifically for the banking industry. It offers a range of no-code AI products that empower banking teams and impress customers. With Posh AI, customers can enjoy 24/7 customer service, quick and user-friendly solutions, reduced wait times, improved first call resolution, and increased customer satisfaction. The software also enhances employee efficiency by providing instant answers during live interactions, accelerating onboarding and training, and reducing search time. Additionally, Posh AI enables operational excellence by decreasing speed to answer, solving customer requests without a live agent, reducing costs, and handling calls after hours. The software includes AI assistants such as a voice assistant, knowledge assistant, and digital assistant, each tailored to suit specific banking needs. Posh AI offers a user-friendly platform for managing AI assistants and provides personalized service, easy implementation, a forward-thinking team, and top security certifications.

Key Features:

1. 24/7 customer service with bank-savvy AI

2. AI for customer experience, including quick and user-friendly solutions

3. Reduced wait times and improved first call resolution

4. AI for employee efficiency, including instant answers during live interactions

5. Accelerated onboarding and training, and reduced search time

6. AI for operational excellence, including decreased speed to answer and reduced costs

7. AI assistants, including a voice assistant, knowledge assistant, and digital assistant

8. User-friendly platform for managing AI assistants

9. Personalized service, easy implementation, and a forward-thinking team

10. Top security certifications for data security and privacy

Use Cases:

- Providing 24/7 customer service and quick solutions for customer inquiries

- Enhancing employee efficiency by providing instant answers during live interactions

- Reducing costs and improving operational excellence by handling calls after hours

- Automating frontline customer service with a chatbot and intelligent hand-off to live agents

- Improving frontline staff's ability to address customer queries and shortening onboarding time with a knowledge assistant

- Enhancing customer experience by reducing wait times and improving first call resolution

Posh AI is a powerful AI software designed specifically for the banking industry. With its range of no-code AI products, it empowers banking teams and impresses customers by providing 24/7 customer service, quick solutions, reduced wait times, and improved first call resolution. The software also enhances employee efficiency, reduces costs, and enables operational excellence. With its AI assistants and user-friendly platform, Posh AI offers personalized service, easy implementation, and top security certifications. It is the future of banking, revolutionizing the industry one conversation at a time.