Spryngtime

Spryngtime is a chat bot that understands a business' knowledge to answer customer questions, perform tasks like refunds/cancellations, and resolve tickets. It saves time and reduces costs by answering 30-50% of questions out of the box.

Key Features:

1. Secure: Uses encryption to keep customer data safe.

2. Smart: Automatically ingests public-facing documentation, help desk, and other knowledge with one click.

3. Tasks: Performs tasks like automating refunds/cancellations and getting customer-specific data from a system.

4. Past Context: Pulls in all previous support and chat history to find answers that may not be explicit in documentation.

5. Auto Document: Automatically documents answers for questions that are not in documentation.

6. Message Drafts: Helps create a draft before responding to a message.

7. Platforms: Supports Slack, Intercom, Zendesk, Discord, and email.

Use Cases: Spryngtime can be used to answer customer questions, perform tasks, and resolve tickets. It is practical for businesses that want to save time and reduce costs by answering questions out of the box.