What is Viable 2.0?
Viable is an AI-driven platform that helps businesses save time, reduce churn, and improve customer satisfaction by transforming unstructured feedback into actionable insights. With its Generative Analysis Platform, users can interact directly with the advanced AI to guide the analysis process. This tool allows businesses to address operational challenges, identify areas for improvement, and make data-driven decisions that have a tangible impact on business performance.
Key Features:
1. AI-Driven Insights: Viable uses state-of-the-art AI technology to analyze qualitative data and generate actionable insights.
2. Tailored Intelligence: The platform transforms unstructured feedback into tailored intelligence that is specific to each business's needs.
3. Direct Interaction: Users can interact directly with the advanced AI to guide the analysis process and get more accurate results.
4. Operational Efficiency: Viable pinpoints key areas for improvement and efficiency gains, helping businesses make informed decisions.
5. Strategic Co-Pilot: Acting as a strategic co-pilot, Viable helps businesses prioritize new features or decrease support volumes based on data-driven insights.
Use Cases:
1. Customer Experience Improvement: Businesses can use Viable to analyze customer feedback and identify pain points in their products or services. This enables them to make targeted improvements that enhance the overall customer experience.
2. Product Development Prioritization: By analyzing user feedback through Viable's AI-powered platform, businesses can prioritize new features or enhancements based on customer needs and preferences.
3. Support Volume Reduction: Viable's analysis capabilities help businesses identify common issues or questions raised by customers, allowing them to proactively address these concerns and reduce support volumes.
Viable offers a unique solution for businesses looking to gain valuable insights from their qualitative data quickly and efficiently. By leveraging advanced AI technology and providing direct interaction with the analysis process, this platform empowers companies to make informed decisions that drive exceptional product improvements while elevating the overall customer experience.
More information on Viable 2.0
Top 5 Countries
61.34%
22.34%
16.32%
Egypt
United States
Sweden
Traffic Sources
2.98%
27.02%
1.08%
2.56%
18.02%
48.29%
social
paidReferrals
mail
referrals
search
direct
Source: Similarweb (Sep 24, 2025)
Viable 2.0 was manually vetted by our editorial team and was first featured on 2023-04-24.
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