What is CometChat?
CometChat provides robust, production-ready SDKs, APIs, and UI Kits that allow product teams to instantly integrate real-time communication into any application. It uniquely unifies standard user-to-user chat, voice, and video calls with a secure, full-stack platform for deploying user-facing AI agents. Designed for developers and product leaders, CometChat ensures your communication infrastructure is compliant, scalable, and ready for global deployment from day one.
Key Features
CometChat handles the complexity of infrastructure, moderation, and UI, allowing you to focus on your core product experience.
🤖 Full-Stack AI Agent Platform
Deploy sophisticated, user-facing AI agents without managing the complex infrastructure ("the plumbing"). CometChat provides the agent logic, hosting, compliance, and a production-ready chat UI that supports advanced features like structured tool replies, inline citations, conversation memory, and guardrail integration. You can plug in your existing agents or build custom solutions in-platform, supporting powerful RAG (Retrieval-Augmented Generation) and tool-calling workflows.
🗣️ Real-Time Multimedia Communication
Enable crystal-clear, lag-free 1:1 and group communication across chat, voice, and video. The platform includes essential features like typing indicators, read receipts, and rich media support (files, voice notes, polls). For video, CometChat offers ultra-low latency infrastructure, built-in screen sharing, automatic quality optimization, and secure call recording and transcription capabilities.
🛡️ AI-Native Moderation and Guardrails
Protect your users and maintain compliance with a dual-engine moderation system that monitors both user-generated content and AI agent responses. This context-aware safety layer uses a visual rule engine and fallback logic to catch threats, jailbreaks, prompt injections, and unsafe or biased outputs in real time, ensuring a safe environment across all communication modalities.
⚙️ Multi-Tenant Infrastructure
Scale your business efficiently by running multiple brands, communities, or customer instances from a single backend. The multi-tenant architecture allows you to isolate logic, moderation policies, and branding for each tenant without requiring code duplication, significantly simplifying management for large enterprises and SaaS providers.
🔔 Smart Notification Engine
Re-engage your audience effectively with a smart, multichannel notification system. Effortlessly manage user preferences, delivery timing logic, and frequency controls for native push, email, and SMS alerts. The engine includes critical features like retry logic, delivery throttling, and custom templates, ensuring messages are delivered reliably when and where they matter most.
Use Cases
CometChat is engineered to drive engagement and success across diverse industries by providing context-rich communication.
Marketplace Transaction Success
For buyers and sellers, secure, real-time messaging is crucial for closing deals. Use CometChat to integrate monitored conversations directly into your platform, preventing platform disintermediation while facilitating features like file sharing, interactive forms, and order-context messaging. This drives faster deal closure and builds user trust.
HIPAA-Compliant Telehealth Consultations
Deploy secure telemedicine solutions that meet strict regulatory requirements like HIPAA. CometChat enables private, high-quality 1:1 video consultations, secure document sharing (like medical records), and multi-party calls for team consultations or second opinions. Built-in call recording and persistent message history ensure compliant record-keeping.
Scalable, Context-Aware AI Support
Integrate a high-performing AI Chatbot that goes beyond simple FAQs. These agents can pull data from RAG systems, connect to your CRM, and utilize complex tool-calling capabilities to handle specific tasks like refunds or scheduling. With built-in moderation and clear escalation paths, your AI support scales reliably, ensuring high resolution rates and consistent service quality without developer dependency.
Conclusion
CometChat provides the robust, feature-rich foundation needed to build modern, interactive applications. By unifying real-time communication and advanced AI capabilities on one secure and scalable platform, you accelerate time-to-market while ensuring world-class reliability.
More information on CometChat
Launched
2009-06
Pricing Model
Freemium
Starting Price
Global Rank
365848
Follow
Month Visit
90.2K
Tech used
Top 5 Countries
32.25%
11.16%
5.19%
3.43%
2.58%
India
United States
Vietnam
Nigeria
United Kingdom
Traffic Sources
4.41%
1.09%
0.11%
10.26%
48.65%
35.47%
social
paidReferrals
mail
referrals
search
direct
Source: Similarweb (Oct 15, 2025)
CometChat was manually vetted by our editorial team and was first featured on 2025-10-15.
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