NLX

In today's landscape, interacting with AI is rapidly becoming a standard user experience. NLX empowers you to easily build, deploy, and analyze advanced conversational AI applications – spanning chat, voice, and multimodal formats – all without requiring deep technical expertise. This feature-rich, no-code platform is designed to help you create natural, impactful conversations that truly connect with your users.

Key Features

NLX provides a comprehensive toolkit designed to streamline the entire conversational AI lifecycle, from initial design to ongoing optimization.

• 🗺️ Intuitive No-Code Builder (NLX Canvas): Map out complex conversation flows visually in minutes using a patented interface. This eliminates the need for extensive coding, allowing anyone on your team to design and build sophisticated conversational applications efficiently.

• 🗣️📱 Multimodal & Channel Flexibility: Create experiences that meet users where they are, whether through text (Chat), voice-only calls (Voice), or combined voice and digital interactions (Voice+). The out-of-the-box Touchpoint interface supports rich media like images and video, providing a seamless, integrated conversational experience across dozens of channels, including popular platforms like WhatsApp, Amazon Connect, and more.

• 🤖 Purposeful Generative AI (Generative Journey® & Knowledge Base): Integrate the power of generative AI within structured business processes. NLX's Generative Journey is designed for purposeful AI conversations, while the enterprise-grade Knowledge Base leverages Retrieval-Augmented Generation (RAG) to make your existing content (text, tables, images) instantly conversational, delivering accurate, context-aware responses based on your data.

• 🔗 LLM Agnostic & Flexible Integrations: Future-proof your applications by integrating your preferred Large Language Models (LLMs), Natural Language Processing (NLP) engines, Text-to-Speech (TTS), and Speech-to-Text (STT) providers. NLX orchestrates these state-of-the-art AI systems and connects with your backend systems of record, providing maximum flexibility and allowing you to leverage your existing technology investments.

• 📈 Comprehensive Analytics: Gain deep, real-time insights into user interactions. The full suite of analytics tools, custom KPI tracking, alerting, and complete conversation history helps you understand performance, identify areas for improvement, and make data-driven decisions for continuous optimization.

How NLX Solves Your Problems

NLX addresses the key challenges organizations face in adopting and scaling conversational AI:

1. Building Without Technical Barriers: You don't need a team of AI engineers to get started. The no-code NLX Canvas allows your domain experts, customer experience designers, and non-technical staff to directly contribute to building sophisticated conversational flows, drastically reducing development time and costs.

2. Creating Engaging, Multi-Format Experiences: Go beyond simple chatbots. NLX enables you to build rich, natural interactions across chat, voice, and multimodal interfaces. For instance, you can create a voice application that not only understands complex requests but also simultaneously pushes relevant information or action buttons to a user's phone screen using patented Voice+ technology, enhancing convenience and effectiveness.

3. Integrating AI into Business Operations: Don't just have AI that chats; have AI that acts. NLX allows you to connect conversational flows directly to your backend systems, automating tasks, retrieving specific customer data, or even orchestrating complex call routing, ensuring AI conversations drive tangible business outcomes within your existing workflows.

Why Choose NLX?

NLX stands out by focusing on accessibility, flexibility, and enterprise readiness:

• Designed for Everyone: The core principle is empowering anyone to build, breaking down technical barriers to AI adoption.

• Unmatched Flexibility: Connects your preferred AI models, channels, and backend systems, adapting to your existing and future technology stack.

• Enterprise-Grade Security & Compliance: Built with security first, including SOC 2 Type II, HIPAA, and GDPR compliance, providing peace of mind for sensitive applications.

• Accessible Pricing: A transparent pay-as-you-go model with a free tier makes it easy to start and scale without complex commitments.

Conclusion

NLX simplifies the creation and management of sophisticated conversational AI applications across all formats. By providing powerful no-code tools, flexible integration options, and deep analytics, it enables organizations of all sizes to deliver impactful, natural AI-powered experiences to their users, driving efficiency and enhancing engagement.