Quidget

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Quidget is a 24/7 AI assistant that searches your help content to answer customer questions. If additional help is needed, Quidget collects the customer’s email and escalates the issue to a human.0
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What is Quidget?

Quidget is an AI chat builder that integrates with your data and knowledge base to provide instant, accurate responses to customer inquiries. With a quick and easy setup, this tool can handle 80% of Tier-1 support questions, freeing up your team to focus on more complex issues.

Key Features

  1. Instant Training and Deployment🚀

    • Quidget uses your website and knowledge base data to train your AI agent in mere minutes.

  2. Customization and Branding🎨

    • Customize your AI agent with your brand’s colors, logos, and personality to ensure a seamless user experience.

  3. Efficient Support Handling🚀

    • The AI agent can manage 80% of Tier-1 support questions, providing consistent and accurate answers.

  4. Multi-Language Support🌐

    • The AI agent can respond in multiple languages, automatically switching to match your customer’s preferred language.

  5. Comprehensive Reporting📊

    • Monitor bot performance with detailed reports on customer engagement, messages, and attachments.

Use Cases

  • E-commerce Customer Support: Quickly resolve common issues like order tracking and refunds, leading to happier customers and fewer support tickets.

  • Tech Support for Software Companies: Provide instant answers to frequently asked questions about software usage, freeing up your tech team to focus on more complex issues.

  • Travel Agency Assistance: Offer immediate responses to queries about travel bookings and itineraries, improving customer satisfaction and reducing wait times.

Conclusion

Quidget is the perfect solution for businesses looking to streamline their customer support processes. By automating 80% of Tier-1 support questions, you can save valuable time and resources while maintaining high customer satisfaction. Start for free and see the difference an AI-powered chatbot can make.


More information on Quidget

Launched
Pricing Model
Freemium
Starting Price
$19 per month
Global Rank
Follow
Month Visit
<5k
Tech used
Google Analytics,Google Tag Manager,Cloudflare CDN,WordPress,Google Fonts,Underscore.js,Gzip,JSON Schema,OpenGraph,PHP
Quidget was manually vetted by our editorial team and was first featured on September 4th 2024.
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