What is Quidget?
Quidget is an AI-powered platform designed to revolutionize customer support and lead capture for your business. It tackles the challenges of slow response times and repetitive inquiries, freeing your human teams to focus on complex issues while ensuring customers receive immediate, accurate assistance around the clock.
Key Features
AI-Powered Instant Resolution 🤖: Quidget leverages advanced AI, trained on your specific documentation and FAQs, to automatically answer up to 80% of common customer questions. This ensures rapid, accurate responses, reducing customer wait times significantly.
Seamless Human Handoff 👋: For complex issues requiring a personal touch, Quidget intelligently identifies when human intervention is necessary. It seamlessly transfers the conversation to your team, providing them with full chat history for informed and efficient resolution.
No-Code Setup & Multi-Channel Integration ⚙️: Launch your AI chatbot in minutes without any coding. Quidget integrates effortlessly with platforms you already use, including Zendesk, Slack, WhatsApp, and Calendly, ensuring a cohesive customer engagement strategy.
Global Language Support 🌎: Reach a wider audience with Quidget's ability to communicate in over 45 languages. It automatically detects the customer's language and responds in kind, providing a truly localized support experience.
Proactive Lead Capture & Qualification 📈: Beyond support, Quidget engages prospects on your website, answers their questions, and intelligently qualifies leads. It gathers essential information and can even book meetings directly, streamlining your sales pipeline.
Use Cases
Quidget’s versatility allows it to transform various aspects of your business operations:
Automating E-commerce Customer Service: An online shopper on your website receives instant answers regarding product specifications, shipping policies, or return procedures, leading to higher satisfaction and fewer abandoned carts.
Enhancing SaaS Lead Generation: A prospective client visiting your software's landing page engages with Quidget, gets their technical questions addressed, and is then guided to book a demo with a sales representative, pre-qualified and ready for conversion.
Streamlining Internal Operations with an AI Assistant: Deploy Quidget internally within Slack to answer common employee questions about HR policies, IT troubleshooting, or company procedures, significantly reducing internal support tickets and onboarding time for new hires.
Why Choose Quidget?
Quidget stands apart by delivering tangible results and a sophisticated, yet user-friendly, AI experience.
Proven Efficiency & Cost Savings: Businesses using Quidget report automating up to 80% of customer questions, reducing support tickets by 40%, and improving team performance by 60%. This translates to significant cost reductions, potentially cutting support expenses by up to 90%.
Intelligent Learning & Contextual Understanding: Unlike basic chatbots that merely respond to keywords, Quidget AI Agents are trained on your specific business data. They understand context, learn from interactions, and assist customers intelligently, providing more relevant and helpful responses.
Hybrid AI-Human Synergy: Quidget is built on the principle that AI and human agents work best together. It handles the repetitive, high-volume tasks instantly, allowing your expert team to focus on complex, high-value interactions that truly require human insight.
Built for Trust & Security: Backed by SupportYourApp, a trusted leader in customer service for over 14 years, Quidget adheres to the highest security standards. Your data remains in your control, with end-to-end encrypted answers and full GDPR, ISO, and PCI compliance.
Conclusion
Quidget empowers businesses to deliver exceptional, always-on customer support, efficiently capture and qualify leads, and streamline internal operations. By blending advanced AI with seamless human collaboration, Quidget helps you enhance customer satisfaction, boost team productivity, and drive significant cost savings.
Explore how Quidget can transform your customer engagement and operational efficiency today.
More information on Quidget
Launched
2023-04
Pricing Model
Freemium
Starting Price
$19 per month
Global Rank
880412
Follow
Month Visit
38.5K
Tech used
Google Analytics,Google Tag Manager,Cloudflare CDN,WordPress,Google Fonts,Underscore.js,Gzip,JSON Schema,OpenGraph,PHP
Top 5 Countries
15.81%
13.28%
8.34%
7.67%
4.47%
India
United States
Nigeria
Vietnam
Indonesia
Traffic Sources
5.13%
1.15%
0.14%
16.32%
48.76%
28.32%
social
paidReferrals
mail
referrals
search
direct
Source: Similarweb (Sep 24, 2025)
Quidget was manually vetted by our editorial team and was first featured on 2024-10-01.
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