What is Strella?
Strella is an end-to-end customer research platform that leverages AI-moderated interviews and real-time synthesis to provide human insights in hours, not weeks. This innovative tool streamlines the research process, ensuring teams can gather customer feedback effortlessly and ship smarter products faster.
Key Features:
Custom Interview Guide 📝: Outline your research objectives, and AI generates a tailored, expert-quality interview guide, free for editing and embedding stimuli.
24/7 Recruitment 🌎: Access a global recruitment panel of over 3 million participants, with automated scheduling and streamlined incentive payments.
AI-Moderated Interviews 🤖: Conduct interviews in any language, on desktop or mobile, with dynamic follow-up questions to dig deeper into key themes.
Real-Time Synthesis 📊: Analyze interviews instantly, with customizable and actionable insights tied to your research goals, backed by verbatim transcripts and highlight clips.
Research Repository 📚: Store and share all interviews, both AI and human-moderated, in a centralized, secure location for easy team access.
Use Cases:
Rapid Product Iteration: Quickly gather feedback on new product prototypes to refine and improve user experience before launch.
Global Market Research: Conduct in-depth interviews with participants across different regions and languages to understand diverse customer needs.
Continuous User Testing: Regularly test user interactions with your website or app to ensure continuous improvement and alignment with user expectations.
Conclusion:
Strella revolutionizes customer research by delivering insightful, actionable data in record time. With its AI-driven capabilities, global recruitment, and real-time analysis, teams can make informed decisions faster and more efficiently. Consider Strella to unlock your full research potential and stay ahead of the competition.
FAQs:
How does Strella ensure unbiased interview questions?
Strella's AI model is trained to mitigate bias, generating questions that are tailored to your environment and research objectives.
Can I interview my own customers using Strella?
Yes, you can interview your own customers or access Strella’s global recruitment panel.
Is Strella secure for handling sensitive customer data?
Absolutely, Strella adheres to SOC-II and HIPAA security standards, ensuring your data is safe and compliant.
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