What is FeedbackStream?
Gather deeper insights from your customers—without the hassle of scheduling or manual follow-ups.
Why FeedbackStream?
FeedbackStream transforms the way you connect with your customers. Instead of relying on impersonal surveys or time-consuming one-on-one interviews, our AI interview agent conducts meaningful conversations at scale. It’s designed to uncover the “why” behind customer behavior, giving you actionable insights to improve your product or service.
Key Features
✅ Conduct interviews daily, not monthly
Automate the process and gather feedback consistently, so you’re always in tune with your customers’ needs.
✅ Deeper than surveys, faster than live interviews
Our AI agent engages customers in natural, open-ended conversations, capturing nuanced insights without the back-and-forth of scheduling.
✅ Unbiased, honest feedback
Customers often feel more comfortable sharing candid thoughts with an AI interviewer, leading to more authentic responses.
✅ Instant insights, ready to share
Every interview is summarized and transcribed, making it easy for your team to review and act on the feedback.
How It Works
Create your AI interview agent
Set up an agent tailored to your needs in just 8 minutes. Define the questions and goals for your interviews.Invite customers to participate
Share the interview link via email, SMS, or embed it on your website. Customers can respond at their convenience.Review and act on insights
Get notified when responses come in, and dive into summaries, transcripts, and actionable takeaways.
Who’s It For?
Product teams seeking to refine features based on real user feedback.
Marketing teams looking to understand customer pain points and preferences.
Startups aiming to validate ideas or improve customer retention.
Customer support teams wanting to identify recurring issues and improve satisfaction.
Use Cases
Identify drop-off points in your funnel
Example: Tom from Chop Chop Studio uses FeedbackStream to understand why users abandon the sign-up process, uncovering insights that drive improvements.Validate new features before launch
Gather feedback on prototypes or beta features to ensure they meet customer expectations.Improve customer retention
Understand why churn happens by interviewing customers who cancel subscriptions or stop using your service.
FAQs
How is this different from surveys?
FeedbackStream’s AI interviews simulate real conversations, capturing deeper insights than static surveys with multiple-choice questions.
Is a credit card required to start?
No. The free plan lets you explore the platform without any payment details.
Can I share feedback with my team?
Yes! Subscriptions include unlimited seats, so your entire team can access and analyze the insights.
Get Started Today
Stop missing out on valuable customer feedback. With FeedbackStream, you can interview customers daily, uncover actionable insights, and build a product they’ll love.
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