Troopr.ai

Troopr Assistant is an AI tool designed to streamline and automate routine work for engineering and IT teams. It offers purpose-built automations within Slack, eliminating the need to constantly switch between different tools. With Troopr Assistant, users can create and update Jira project issues faster, receive proactive alerts about important tasks, automate daily standups and other scrum ceremonies, convert Slack conversations into Jira tickets, integrate with wikis for answering repetitive questions, and bring approvals and feedback processes into Slack.

Key Features:

1. Purpose-Built Automations in Slack: Troopr Assistant allows engineering teams to perform Jira-related tasks without logging into the platform. Users can create and update Jira project issues directly from Slack using contextual micro-interactions. This feature saves time by making Jira interactions faster and more efficient.

2. Proactive Actionable Alerts: Troopr Assistant provides proactive alerts that notify teams about important updates or tasks that require attention. By receiving these alerts in real-time within Slack, team members can stay informed without having to constantly check multiple platforms.

3. Workflow Automation: Troopr Assistant enables automation of daily standups and other scrum ceremonies within Slack. This feature helps streamline communication among team members by automatically prompting them with relevant questions or reminders at scheduled intervals.

Use Cases:

- Engineering Teams: With Troopr Assistant's purpose-built automations for engineering teams, users no longer have to log in to Jira separately for every task. They can create and update Jira project issues directly from Slack using contextual micro-interactions, saving time and improving efficiency.

- IT Teams: Troopr Assistant simplifies the process of converting Slack conversations into Jira tickets by allowing users to add emojis as triggers for ticket creation. Additionally, it integrates with wikis to automate answers for repetitive questions posted in Slack.

- Project Management: The software facilitates seamless issue tracking by connecting Slack channels with Jira Software projects. Users can receive issue previews, customizable notifications, and bidirectional updates within Slack, improving collaboration and visibility.

- Helpdesk Support: Troopr Assistant enables tracking of employee requests in Slack by connecting it to Jira Service Management projects. It offers features such as emoji ticket creation, bidirectional updates, feedback collection, and approval automation for a comprehensive help desk experience.

- Reporting: By connecting Slack to Jira projects, Troopr Assistant allows users to share actionable project insights through insightful reports in Slack. Prebuilt templates for open issues by assignee, burndown charts, SLA met vs breached reports are available.

Conclusion:

Troopr Assistant is an AI tool that empowers engineering and IT teams to work more efficiently within the familiar environment of Slack. With purpose-built automations tailored specifically for these teams' needs, Troopr Assistant eliminates the need for constant context switching between different tools. By offloading routine tasks and providing proactive alerts and workflow automation capabilities directly within Slack channels,Troopr Assistant saves time while enhancing team engagement and delivering superior employee experiences. Whether it's managing project issues or tracking employee requests,Troopr Assistant streamlines processes and improves collaboration across various use cases.