Freshworks Customer Service Suite VS Kustomer

讓我們透過對比Freshworks Customer Service Suite和Kustomer的優缺點,找出哪一款更適合您的需求。這份軟體對比基於真實用戶評測,比較了兩款產品的價格、功能、支援服務、易用性和用戶評價,幫助您在Freshworks Customer Service Suite和Kustomer中作出明智選擇,選擇最符合企業需求的那一款。

Freshworks Customer Service Suite

Freshworks Customer Service Suite
易於使用的全通路客戶服務軟體,具備對話式支援與票務功能,並搭載強大的生成式 AI。

Kustomer

Kustomer
透過 Kustomer,提供全方位訊息傳遞、統一的顧客視角以及 AI 驅動自動化,為您的顧客帶來更快速、更豐富的體驗。

Freshworks Customer Service Suite

Launched 1998-2
Pricing Model Paid
Starting Price
Tech used AWIN,Facebook,Google Analytics,Google Tag Manager,Linkedin Insight Tag,OneTrust,Optimizely,Sizmek
Tag Customer Service,Customer Engagement

Kustomer

Launched 2004-8
Pricing Model Paid
Starting Price $89 a month
Tech used Google Tag Manager,HubSpot Analytics,WordPress,OneTrust,jQuery,Gzip,JSON Schema,OpenGraph,RSS,HSTS
Tag Customer Service,Customer Engagement,Data Analysis

Freshworks Customer Service Suite Rank/Visit

Global Rank 38645
Country United States
Month Visit 1580776

Top 5 Countries

24.9%
12.46%
9.51%
2.67%
2.48%
United States India United Kingdom Germany Canada

Traffic Sources

0.93%
1.02%
0.08%
17.42%
35.44%
45.11%
social paidReferrals mail referrals search direct

Kustomer Rank/Visit

Global Rank 395377
Country United States
Month Visit 92509

Top 5 Countries

35.95%
5.29%
4.15%
3.96%
3.53%
United States India United Kingdom Brazil Philippines

Traffic Sources

3.04%
0.95%
0.12%
7.94%
46.77%
41.18%
social paidReferrals mail referrals search direct

Estimated traffic data from Similarweb

What are some alternatives?

When comparing Freshworks Customer Service Suite and Kustomer, you can also consider the following products

Freshsales - 透過 Freshsales 由 AI 驅動的 CRM 軟體強化你的銷售團隊。提升生產力,快速成交訂單,增加營收。今天就免費試用!

Front - Front 是一款整合 AI 與真人支援兩大優勢的客戶營運平台,讓您能將每一位客戶都視如貴賓。

Sentify - Sentify 透過自動化例行任務並提供數據驅動的洞察力,增強客戶支援,提升團隊效能和效率。

CoSupport AI - CoSupport AI 徹底改變客戶支援。具備自主代理、代理協助和商業智慧洞察功能。支援多種語言,安全可靠,且可自訂。非常適合企業使用。

More Alternatives