Brand24

(Be the first to comment)
Get instant access to mentions & insights across social media, news, blogs, videos, forums, podcasts, reviews, and more.0
Visit website

What is Brand24?

Do you ever feel like you're missing out on crucial conversations about your brand? You're not alone. In today's fast-paced digital world, staying on top of what people are saying about you online is more challenging than ever. That's where Brand24 comes in. Brand24 is an AI-powered social listening tool that gives you instant access to mentions and insights across social media, news, blogs, videos, forums, podcasts, reviews, and more, so you can easily understand your brand health.

Key Features

  • Monitor Brands in Real Time:Track mentions of your brand across 25 million online sources. Brand24 monitors activity constantly, so you'll be the first to know when someone is talking about you. This means you can react quickly to both positive and negative feedback.

  • Analyze Sentiment with Precision:Use advanced sentiment analysis to understand the tone of online conversations. Segment mentions into positive, negative, or neutral categories. With this data, you can gain a deeper understanding of your brand's perception and address any underlying issues promptly.

  • Automate Reporting:Automatically generate and share statistics and insights with your team. This feature allows you to effortlessly track and showcase your brand's performance to key stakeholders, streamlining your reporting process.

  • Track Hashtags Effectively:Monitor hashtags and find influencers. Measure the impact of your hashtag campaigns, including reach and engagement. With this insight, you can refine your social media strategy and collaborate with the right influencers to maximize your impact.

  • Leverage AI-Powered Insights:Benefit from our advanced AI features, including the AI Brand Assistant, which provides detailed insights, competitor analysis, and contextual comparisons. The AI Anomaly Detector alerts you to sudden spikes in reach or mentions, so you can promptly address any issues.

  • Access Customer Insights:Gain access to honest customer feedback. This feature helps you understand what people like or dislike about your company, allowing you to base your decisions on genuine customer opinions.

Use Cases

  1. Crisis Management:Imagine a negative review about your product goes viral. With Brand24's real-time monitoring, you'll be alerted immediately. For instance, if a customer complains about a faulty product on Twitter, you can respond quickly, offer a solution, and prevent the issue from escalating. This proactive approach can turn a potential PR crisis into an opportunity to demonstrate your commitment to customer satisfaction.

  2. Campaign Tracking:You just launched a new marketing campaign with a unique hashtag. Brand24 can track the hashtag's performance across all platforms. For example, you can see how many people are using the hashtag on Instagram, the sentiment behind their posts, and the overall reach of the campaign. By analyzing the engagement metrics, you can determine which aspects of the campaign are resonating with your audience and make data-driven adjustments to optimize results.

  3. Competitive Analysis:You want to know how your brand stacks up against the competition. Using Brand24's competitor analysis features, you can compare your brand's share of voice, sentiment, and reach to your main competitors. For instance, you might discover that your competitor is receiving more positive mentions on Facebook due to their responsive customer service. This insight can inform your strategy, pushing you to enhance your social media engagement to attract and retain customers.

Conclusion

Brand24 is more than just a social listening tool; it's your strategic partner in understanding and managing your brand's online presence. With its comprehensive monitoring, advanced analytics, and powerful AI features, Brand24 empowers you to make informed decisions, engage with your audience effectively, and stay ahead of the competition.

Trusted by over 4,000 brands of all sizes, and with a world-class customer service team of over 80 specialists at your service, Brand24 delivers on all fronts. More than just a department, customer service is ingrained in our company's philosophy.


More information on Brand24

Launched
1998-05-11
Pricing Model
Paid
Starting Price
Global Rank
82799
Follow
Month Visit
442K
Tech used
Google Tag Manager,WordPress,Google Fonts,Varnish,HSTS

Top 5 Countries

12.39%
9.31%
9.07%
5.95%
5.22%
Indonesia United States Mexico Brazil India

Traffic Sources

56.04%
36.03%
5.57%
1.84%
0.43%
0.09%
Search Direct Referrals Social Paid Referrals Mail
Brand24 was manually vetted by our editorial team and was first featured on September 4th 2025.
Aitoolnet Featured banner
Related Searches

Brand24 Alternatives

Load more Alternatives
  1. Capture real feedback when users interact with your product. Our AI then turns it into actionable tasks.

  2. Understand and engage with your customers at the speed of social with Brandwatch, the social suite built for our fast-moving world.

  3. Harnessing the power of AI, our platform captures a diverse array of relevant content, providing you with comprehensive results.

  4. Protect your brand & engage with your community effectively using Brandwise. Features include sentiment analysis, comment filtering & more.

  5. Looking to optimize your social media strategies? Brandvox is the comprehensive tool you need - deep analytics, comparative metrics, and more! Start your free trial today!