Socialbakers

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Optimize the customer journey and close the CX gap with Emplifi's customer engagement platform and social media marketing, commerce, and care solutions.0
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What is Socialbakers?

Emplifi, a powerful platform, empowers teams across organizations to maximize results on digital and social channels. Its integrated solutions, fueled by AI automation, make publishing efficient, provide real-time insights, enhance brand authenticity, and unify team workflows.

Key Features:

  1. 🍦 Social Marketing Cloud:

  • Research, schedule, and publish engaging content with ease.

  • Elevate brand authenticity with best-in-class UGC tools.

  1. 🛒 Social Commerce Cloud:

  • Connect and convert shoppers through personalized experiences.

  • Maximize revenue and customer satisfaction with live shopping and care.

  • Accelerate the buying process with strategic ratings and reviews.

  1. 🛠️ Service Cloud:

  • Deliver exceptional customer service across digital channels.

  • Empower agents with user-friendly tools and AI suggestions.

  • Collect feedback and measure CX KPIs.

Use Cases:

  1. A global fitness brand utilized Emplifi to boost engagement, increase online orders by 20%, and reduce call center volumes by 40%.

  2. A leading cosmetics company leveraged Emplifi's UGC tools to witness a direct impact on their DTC business, enhancing the customer experience.

  3. A renowned airline successfully improved positive sentiment in their user-generated content by 7% using Emplifi's AI-powered solution.

Conclusion:

Emplifi stands out with its ability to streamline social media management, customer engagement, and content creation. Its AI-driven features, seamless workflows, and positive impact on revenue, customer satisfaction, and efficiency make it an invaluable asset for businesses seeking digital success.


More information on Socialbakers

Launched
2021-02-02
Pricing Model
Freemium
Starting Price
Global Rank
57489
Follow
Month Visit
705.3K
Tech used
Amazon AWS CloudFront,Google Fonts,Next.js,Progressive Web App,Webpack,HSTS,Vimeo

Top 5 Countries

19.32%
12.46%
10.68%
9.16%
5.69%
Mexico Singapore United States United Kingdom Brazil

Traffic Sources

60.29%
33.69%
4.79%
1.03%
0.14%
0.06%
Direct Search Referrals Social Paid Referrals Mail
Updated Date: 2024-09-29
Socialbakers was manually vetted by our editorial team and was first featured on September 4th 2024.
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