Dashbot

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Extract actionable insights from any customer interaction at scale, and transform your multi-channel conversational data into a strategic asset0
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What is Dashbot?

Dashbot is a conversational data cloud that empowers businesses to connect, transform, and activate their unstructured conversational data from various sources, including chatbots, contact centers, and social media, to fuel their Conversational AI initiatives and enhance customer experiences.

Key Features:

  1. 📱 Data Unification: Connect all your conversational data sources into one central hub, making it easily accessible and actionable across your organization.

  2. 🤖 AI-Powered Automation: Automate the manual analysis of conversational data, allowing you to extract valuable insights faster and focus on data-driven actions.

  3. 📊 Data Visualization: Visualize the complete customer journey across multiple channels, gain insights into customer behavior, and identify areas for improvement.

Use Cases:

  1. Customer Experience (CX) Teams:Gain a comprehensive view of customer interactions, analyze feedback, and identify trends to improve CX strategies.

  2. Conversational AI Teams:Train and optimize NLP models, track KPIs, and identify patterns in customer conversations to enhance bot performance.

  3. Digital Teams:Enrich customer data by merging information from various channels, understand customer preferences, and optimize digital experiences.

Conclusion:

Dashbot empowers organizations to unlock the full potential of their conversational data, enabling them to make data-driven decisions, improve customer experiences, and drive innovation in the era of Conversational AI. Its user-friendly interface, no-code automation tools, and comprehensive data visualization capabilities make it an indispensable tool for businesses looking to harness the power of their conversational data.


More information on Dashbot

Launched
2016-4
Pricing Model
Paid
Starting Price
Global Rank
4752128
Follow
Month Visit
25.2K
Tech used
Google Tag Manager,HubSpot Analytics,Webflow,Amazon AWS CloudFront,JSDelivr,Google Fonts,jQuery,Gzip,OpenGraph,HSTS

Top 5 Countries

16.11%
6.23%
4.43%
4.32%
3.94%
United States El Salvador Russian Federation Viet Nam Sweden

Traffic Sources

60.89%
39.11%
Direct Search
Updated Date: 2024-07-23
Dashbot was manually vetted by our editorial team and was first featured on September 4th 2024.
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