What is Engati?
Engati is an enterprise-grade Conversational AI platform powered by eSenseGPT. It leverages the power of GPT and LLMs to drive superior customer experiences through features such as chatbots, live chat, campaigns, and more. With Engati, businesses can generate leads, increase conversions, and improve customer experience across channels.
1. Gen-AI powered Chatbot: Engati's chatbot is powered by eSenseGPT, offering advanced AI capabilities. It can handle complex queries, provide personalized conversations, and generate leads 24/7.
2. OneView Inbox: Engati simplifies omnichannel interactions with its OneView Inbox. This feature allows businesses to keep track of customer conversations across multiple touch-points, ensuring a seamless and streamlined communication experience.
3. DocuSense: Engati's AI chatbot platform answers complex queries within seconds with its DocuSense feature. This saves time for both businesses and customers, enabling smoother and more efficient conversations.
1. Lead Generation: Engati's chatbot can be effectively utilized for lead generation. It provides 24/7 support, optimizes customer interactions, and offers personalized conversations, ultimately driving more leads for businesses.
2. Customer Support: Engati's live chat feature enables businesses to provide real-time support and collaborate with customers. This helps in resolving customer queries quickly and efficiently, leading to improved customer satisfaction.
3. Automation and Efficiency: Engati's AI capabilities, such as quick replies and integration with third-party applications and CRMs, help businesses automate processes and save time. This allows businesses to focus on more strategic activities and enhance overall efficiency.
Engati is a powerful Conversational AI platform that offers a range of features to drive superior customer experiences. With its advanced AI capabilities, businesses can generate leads, improve customer support, and automate processes, ultimately enhancing their overall efficiency. Engati's user-friendly interface and ready-to-use solutions make it easy for businesses to get started and achieve their goals.
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