Koncert

Koncert's Multi-channel AI sales engagement platform is designed to increase B2B sales revenue and convert leads. It offers various features such as AI Dialer, AI Parallel Dialer, AI Flow Dialer, and Agent-Assisted Dialer. The platform also includes Cadence, a multi-channel sales sequencer, and Quick Connect, which combines phone tech and AI for faster connects. Koncert's AI Dialer intelligently filters voicemails and phone trees, while also managing caller IDs and providing local presence. The platform offers analytics, remote coaching, a virtual sales floor, conversation intelligence, and a parking lot feature to quarantine bad numbers. It also allows for live syncing with CRM and integration with other apps. The platform is suitable for various sales roles, including account executives, XDR managers, chief revenue officers, inside and field sales managers, marketing teams, inbound teams, outbound teams, and account-based sales.

Key Features:

1. AI Dialer: Koncert's AI Dialer filters through voicemails and phone trees, connects live calls, and manages caller IDs. It also selects local caller IDs based on the prospect's area code, ensuring better connect rates.

2. Cadence: This multi-channel sales sequencer allows for communication through phone, email, video, text, and social media. It helps streamline sales activities and improve productivity.

3. Analytics: The platform offers detailed analytics at both the rep and list level, allowing for quick identification of issues and opportunities to improve team performance.

Use Cases:

• Account Executives: The platform helps account executives cover 100% of their ideal customers through phone conversations and emails, making prospecting easier and keeping the pipeline active.

• XDR Managers: Dashboards and call recordings enable XDR managers to train and coach their SDRs/BDRs/TDRs effectively, ensuring proper coverage of accounts.

• Chief Revenue Officers: Koncert empowers chief revenue officers to find new opportunities, shorten sales cycles, and increase revenue.

• Inside & Field Sales Managers: Sales team productivity can be increased by tracking dials, emails, call connects, and conversations. Managers can also coach and collaborate with their team.

• Marketing: The platform helps improve the conversion ratio from MQL to SQL through more conversations. It also tracks follow-ups to webinars, inbound leads, and marketing campaigns.

• Inbound: Koncert enables reps to connect with inbound leads quickly and frequently, improving speed to lead and increasing conversion ratios.

• Outbound: The platform allows for more conversations through phone calls at scale, helping complete longer lists of call tasks and reducing backlogs in a sequencer.

• Account-Based Sales: Reps can easily identify personas in target accounts and connect with them, increasing the chances of closing more opportunities.

Conclusion:

Koncert's Multi-channel AI sales engagement platform offers a range of features and benefits to enhance B2B sales revenue and lead conversion. With its AI Dialer, Cadence, and analytics capabilities, sales teams can streamline their activities, improve productivity, and achieve their sales goals. The platform caters to various sales roles and provides practical solutions for account executives, managers, chief revenue officers, marketing teams, inbound and outbound teams, and account-based sales. By leveraging Koncert's AI-powered tools, businesses can optimize their sales engagement and drive success.